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Reviews, get directions and contact details for Express

Express

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For over 30 years, Express has been a legendary fashion icon that offers the hottest styles for women and men. Today, Express has more than 600 stores and 16,000 associates across the globe. Find your fashion inspiration and see all the latest trends at a store near you, or at express.com

We welcome all questions and feedback related to Express. Our goal is keep our Facebook page a positive forum for comments and questions.

By accessing our Facebook page, you agree to comply with Facebook’s Terms and Conditions (http://bit.ly/r4IMyZ) as well as Express Privacy Policy (http://bit.ly/oVUvrv).

Any comment, image or video that violates these terms including any material that may be incorrect or inappropriate will not be tolerated and will be deleted immediately. We reserve the right to block you from posting on this page.

We respect your privacy and would like to keep private any details about order numbers, promo codes, GiftCards awarded and resolutions to personal and/or escalated customer service issues. We reserve the right to delete these posts. If you need immediate customer service attention, we recommend you contact us directly at 1-800-477-8844 or 1-888-EXP-1980 for online orders. Or, send us a tweet @ExpressHelp (http://twitter.com/ExpressHelp) on Twitter.

Address: 700 S Telshor Blvd, Las Cruces, NM 88001, USA
Phone: (575) 522-5014
State: New Mexico
Zip Code: 88001


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Reviews
Service was fast and friendly, and they used great quality materials. I enjoyed the hands on store environment compared to a kiosk experience
8 years ago (21-06-2017)
Very professional, these guys know their stuff ,would recommend to all my family and friends
8 years ago (17-06-2017)
Obviously the person below has never worked in retail or customer service. Absolutely love this store and the employees. Edgar was very very helpful and basically ran to the moon and back for me. Normally, I dread going into stores because they're judgemental and give nasty looks as I walk by. But I feel very comfortable in Express.
9 years ago (26-01-2016)
One of the WORST exchange policies I have ever encountered. I bought a jacket online as a gift, but it was the wrong size. When we went to return it the sales associate, Tiffany, said it could be done for store credit since we did not have the receipt. Before a replacement/exchange had been found they sold our original jacket. When we went to see if we could have our store credit on a gift card they informed us of a store policy that would only allow an on the spot exchange (no gift card). About this time my mother came in with a sweater she bought as a gift. She had already exchanged it for the same sweater in a different color and had decided just to return it all together. When she went to return the sweater, with the receipt, Sales Lead, Felicia Harris, was not only rude and condescending she was completely unhelpful again telling my mother that even with the receipt she could only receive a same time in-store exchange (no gift card or refund). We decided to wait for their manager, JC, who ultimately was able to find a work around and refund my mother because she had the receipt. While still trying to straighten things out with the jacket I was treated rudely and JC insinuated that I had stolen the jacket saying, "sometimes people come in here and take things and then try to return them for cash." I was deeply offended. I will NEVER buy from express again. I sincerely hope that their district manager Heather Meathers is aware of the utterly unacceptable levels of customer service her staff exhibits.
14 years ago (26-12-2011)
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