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Express

  1. Florida
  2. Kendall West Clothing Store

Reviews, get directions and contact details for Express

Story

For over 30 years, Express has been a legendary fashion icon that offers the hottest styles for women and men. Today, Express has more than 600 stores and 16,000 associates across the globe. Find your fashion inspiration and see all the latest trends at a store near you, or at express.com

We welcome all questions and feedback related to Express. Our goal is keep our Facebook page a positive forum for comments and questions.

By accessing our Facebook page, you agree to comply with Facebook’s Terms and Conditions (http://bit.ly/r4IMyZ) as well as Express Privacy Policy (http://bit.ly/oVUvrv).

Any comment, image or video that violates these terms including any material that may be incorrect or inappropriate will not be tolerated and will be deleted immediately. We reserve the right to block you from posting on this page.

We respect your privacy and would like to keep private any details about order numbers, promo codes, GiftCards awarded and resolutions to personal and/or escalated customer service issues. We reserve the right to delete these posts. If you need immediate customer service attention, we recommend you contact us directly at 1-800-477-8844 or 1-888-EXP-1980 for online orders. Or, send us a tweet @ExpressHelp (http://twitter.com/ExpressHelp) on Twitter.

Address: 7535 SW 88th St, Miami, FL 33156, USA
Phone: (305) 665-0520
State: Florida
Zip Code: 33156


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Reviews
Went in to use a $10 off coupon for my birthday, saw a pair of jeans I liked but didn't find my size, I asked an associate if she could check to see if they had them, she didn't even talk to me she just took the jeans and left (I'm assuming to check) as I waited forever, I decided to try on some stuff and when I get to the fitting room there wasn't an associate to open a fitting room, so I wait some more.. finally a girl comes and opens, and I tell her I have someone checking for a pair of jeans and surprise she completely ignores me too! I literally had to say "hello, did you hear me" and she looks at me upset and tells me ok. Guess what? She never came back. After waiting in the fitting room for the damn jeans, I was fed up and walked out to see her laughing with another associates, I asked her if she ever followed up and of course she didn't. Horrible experience from start to finish. Never going back there again.
8 years ago (03-03-2017)
It is a shame customer service is so horrible. Because I love their clothes in fact it is my favorite store . I spent every month over 300 hundred dollars in clothes at their store. But let me tell you your employees need a little more training in dealing with customers going an extra mile that customer service quality.
10 years ago (24-02-2015)
the quality of their cloth is excellent. i have clothes in my closet from express that i bought 3-4 years ago.. and i wash it a lot.. and it still looks pretty good. the only thing is that it can get a little expensive to shop here.
12 years ago (23-04-2013)
La atención es muy mala, la Manager segun me dijeron se llama Erika, hoy Sunday 30 de Octubre 2016, a las 6 de la tarde, es una grosera, NASTY WOMAN (THE MANAGER)y no es la primera vez que me ocurre con ella, trata mal a los empleados delante de los customers, se cree mucha cosa, MIRESE EN UN ESPEJO CON ESOS LABIOS MORADOS Y LA BARRIGA AFUERA IMPROPIO DE UNA MANAGER DE UNA TIENDA DE ESA CATEGORIA, SE NOTA KE NUNCA HA TENIDO UN PUESTO DE MANAGER, y peor trato a los clientes, no me dejo ni tocar la ropa ni el size o modelo que yo deseaba, en ese momento no tenia a nadie para ayudarme se acerco ella con toda su arrogancia y no me permitia ni ke me acercara a la ropa, se fue y me envia una latina igual super mal educada GRITANDOME ALTISIMO: KE KIERES ME DIJO COMO UNA HISTERICA, le dije me bajas la voz ke no soy SORDA, ES LOGICO ke si el DIRECTOR de una pelicula es malo los ACTORES PEOR AUN. Eso no es nada profesional y al final lo que hizo fue decirme BYE BYE BYE, REPETIA COMO UNA SICOPATA COMO HECHANDOME DE LA TIENDA, realmente no volveré a pasar por ese EXPRESS KE LLEVABA MAS DE 2O AÑOS COMPRANDO MI ROPA DE BUSSINESS WOMAN CON ESA COMPAÑIA, hasta que esa tienda este administrada por OTRA persona DIFERENTE A ESA MUJER KE NO SABE NADA DE CUSTOMER SERVICE, IM NOT RECOMMEND THIS STORE FOR ANYBODY, NASTY MANAGER AND EMPLOYESS ALSO, BAD SERVICE, NO GOOD PEOPLE, NO SE MERECEN NI 1 ESTRELLA, I GIVE ONE STAR BECAUSE THEY DON'T LET ME PUT ZERO
8 years ago (31-10-2016)
Me encanta la ropa toda de hombre t de mujer. Cada vez que voy la atención es excelente. 😀👍
9 years ago (04-06-2016)
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