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Reviews, get directions and contact details for Extended Stay America Austin - Round Rock - North

Extended Stay America Austin - Round Rock - North
Address: 555 N Interstate 35 Frontage Rd, Round Rock, TX 78664, USA
Phone: (512) 671-7872
State: Texas
City: Round Rock
Zip Code: 78664


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
Staying at cheap hotels, you know you have to go without certain luxuries, but certainly not hygiene. I tried a few hotels, because I could not stand them for longer than a day at a time. This hotel is as smelly. I presume the carpets/curtains may not have been washed in months or years. Windows are never opened for fresh air, and most certainly no air freshener is used. The air-conditioning most certainly will contribute to the pungent if not addressed. The hotel is smelly to the point that I had to take a sleeping pill to be able to sleep. A hotel may be cheap , but that is no excuse for smelling like a rathole. This hotel puts the fear into traveling on base fare!! Add being situated next to a train rail road, and trains roaring past adds to the woes.
8 years ago (11-05-2018)
Not the worst place in the world. I've stayed in worse places. Not worth $70 though. Had to book through Priceline because computers were down at the hotel, but that's hardly the hotel's fault. The room was VERY spartan in it's amenities, but basically everything you need if traveling alone. Bed wasn't very comfortable either. All in all, not a horrible place but I doubt I'd stay here again. My advice? Spend the extra money and go to a more reputable chain. Almost forgot the one awesome thing about the place. The AC in the room worked SUPER SUPER well. I like to keep it cold when I sleep and this thing was definitely up to the task.
9 years ago (15-04-2018)
My Girlfriend made a reservation for this place for a quick night to spend together before I hit the road for work, when we showed up they told us they had forgot about our reservation and gave the room away. They then refused to give us a refund and call the patrol on us due to our irritation and anger. We've talked to management and corporate and have still not received a refund. Horrible service and experience I would not recommend.
8 years ago (18-05-2018)
Lane Reeves at the Front Desk is amazing. She is very cordial, sociable with guests, and very knowledgeable of the the entire hotel. She is very helpful to all of her guest's needs and has a very warm/friendly personality. Employees like Lane Reeves are people like me would continually come to this hotel for her amazing hospitality and professionalism. She should be a leader or manager very soon I hope.
9 years ago (05-03-2018)
Clean, no odor. Nice staff. Breakfast is provided 6-9:30 (I believe) but is small and it's grab and go - no place to sit. Was surprised the room didn't have cups or extra TP, but maybe that's the norm for extended stay.
8 years ago (19-05-2018)
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