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Reviews, get directions and contact details for Extended Stay America - St. Louis - Westport - Central

Address: 12161 Lackland Rd, St Louis, MO 63146, USA
Phone: (314) 878-8777
State: Missouri
Zip Code: 63146


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
The room was very nice. We had a comfortable bed. We loved the kitchen was a nice part of our experience. The staff was awesome! We would stay here again when we come back.
7 years ago (24-09-2017)
Very friendly staff that had good knowledge of area (especially the 3-11 clerk). She made great suggestions for food places and night-life events happening during my stay. Room was good. The lamp shades were a bit dusty and the bed sheets had a few small stains on the side, but it didn't bother me all that much. The staff made it worth it. Thanks
8 years ago (14-06-2017)
If there is an option for 'No Star' I should go for that. This is not a good place to stay. Don't go there. I had a very horrible experience from the management. I stayed there in August 2017 and checked out after 7 days. I have settled my bills on the day when I checked out. After 2 months of checkout, they again charged the whole amount from my credit card. And it is without my permission. Who gave them permission to take money from the customer's account with out their acknowledgement ?? When I contacted hotel, they informed that it is a kind of batch process running in the system, which could have deducted the amount. I have disputed this transaction but they haven't refund my money yet. I'm sharing my experience for those who are planning to stay here. Please stay away from this hotel.
7 years ago (21-10-2017)
The only reason I gave 4 stars and not 5 is because of the pillows and the bed. The bed seems on the small side but is comfortable and the pillows are small and flat. So if you are staying hate just make sure to bring your own pillows. The room is very clean. There is a stove and a full size refrigerator. The staff are very friendly. I would definitely stay here again
8 years ago (28-04-2017)
Nice place and room. If breakfast is your thing this is not the place to stay. Of course if you want, you can cook your own breakfast. No pool and no gas grill. Workers were very nice
8 years ago (27-06-2017)
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