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Reviews, get directions and contact details for Extra Space Storage

About

We off clean, secure, and convenient storage units for all your storage needs.

Address: 5700 N Classen Blvd, Oklahoma City, OK 73118, USA
Phone: (405) 842-0835
ten.tenixoc@sselsielleb
State: Oklahoma
Zip Code: 73118


Opening Hours

Monday: 9:30 AM – 6:00 PM
Tuesday: 9:30 AM – 6:00 PM
Wednesday: 9:30 AM – 6:00 PM
Thursday: 9:30 AM – 6:00 PM
Friday: 9:30 AM – 6:00 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: Closed


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Reviews
John Shell took very good care of me today. He got everything set up for me, quickly and smoothly. Very professional and knowledgeable. Thanks!
8 years ago (15-01-2018)
Came in and looked at the units they had to check prices. John Davis was the man who showed me around. He was very nice and after he showed me the units and prices, He was able to reserve one for me until Tuesday since he only had a couple left and said they go fast. I will definitely be getting this unit from John on Tuesday. Great service!! THANKS
8 years ago (14-10-2017)
Seth did a great job taking care of our rental from start to finish. Excellent customer service. Security systems in place feel secure & property is clean/free of debris throughout the property. You must use your code to get in & get out. I had an indoor storage unit (10X10) & had enough space to get through the hallways with my large pieces of furniture (china hutch, hope chests, two dining room tables). I was treated with respect & consideration. Customer service is definitely a lost art these days. This crew has it right.
9 years ago (03-02-2017)
The Manager and his boss are incompetent, inconsiderate and have no problem lying to a customer which is done each time a new customer rents a unit, for example When they tell you the facility is secured from 9pm-6am that is a lie (pharmacist are coming and going all night) when they say they have a high-tech surveillance system that's monitoring that is a lie (they are not being watched after hours and are never recording) and if your stuff gets stolen they may come up with a nifty little story about some dumb thieves who were so smart that they were able to disable their whole security system with some kind of high-tech equipment just long enough to take your belongings which is why there is no video of the crime. I stored my work trailers, boat and had a unit at this location for years until my fully loaded work trailer was stolen along with 2-3 other tenets trailers. They couldn't care less about it even though they were directly responsible. The thieves used the managers (Seth) code to drive the trailers right out the front gate. (which he told me the manager was a she and that she had messed up big time) Eventually his story changed and he said it was the assistant manager's fault. And one would think an alarm would sound or at the very least someones phone would ring when the gate was opened in the middle of the night but because there are pharmacist coming and going at all hours when the facility is supposed to be closed and secured there is no alarm This was a great place until the new management took over several months ago and have steadily raised the rent every 3 months like clockwork it went from 56.00 to 75.00 in a short period of time. I also had to explain to the manager that the next step was to call the police and make a report, he was rambling on about doing an internal investigation but I finally convinced him to make a report which he did about 4-5 hours after I had filed mine and somewhere around 12-14 hours after the crime was committed. The back tracking of their original stories and new lies was becoming too hard to keep up with so that's when they just stopped talking to me all together, and they have been absolutely zero help in producing any evidence to help catch these thieves. They don't even try and act like they care not one time did the Manager (Seth Hotchkiss) or his boss ( Meredith Smith) so much as say sorry this happened to you, instead I got lies, excuses and then I was just ignored all together. I'm still waiting to hear back from customer service and Meredith's boss Jeremy H. from months ago. So I would not recommend anyone rent a unit from this place just about anywhere else is going to be cheaper and much more secure than this facility.
8 years ago (05-06-2017)
Fantastic experience signing up for a unit. Quick, friendly, and professional. Would highly recommend.
8 years ago (06-09-2017)
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