Extra Space Storage

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About

Since 1977, Extra Space Storage has provided reliable and convenient storage solutions to our communities in 38 states, and Washington D.C.

Story

Store your belongings at Extra Space Storage on 3131 Acushnet Ave in New Bedford, MA today! Our large selection of storage units, drive up access, exceptional security, electronic gate access, RV parking and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Address: 3131 Acushnet Ave, New Bedford, MA 02745, USA

Phone: (508) 998-2494

Website

moc.ecapsartxe@0970caf

State: Massachusetts

Zip Code: 02745

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Reviews

My bf and I are in the middle of moving and needed somewhere to store some extra clothes for a few days. Neither of us have leased a storage unit before so we didn’t know what to expect. The customer service woman,Rene, was more than welcoming and very pleasant. She offered to waive the monthly fee as we only need it for a few days. We only had to pay for insurance, an administration fee, and a lock which all came out to be about 50 dollars. She made our day. I will definitely come back to them in the future if I ever need a storage unit!

 7 years ago (12-10-2017)

I picked this location because it is convenient to my house.  The lot is very secure and easy to navigate.   Valerie explained everything in detail and was so pleasant to deal with.

 7 years ago (18-09-2017)

First of all I'll start with, the pricing of this place is very high. The only reason I came here is because this place was the only place that had any available at the moment.. Second, when ever I had to visit my unit, it was after office hours, so like 8 or 9pm because that's the only time I could get there after work.. and twice now, the unit garage door had gotten stuck on me when trying to open or close it. And it would get stuck at half way. I had to have a couple of people try to open and close it at once.. Third, when it did get stuck on me, I tried to call the office phone and knock on the owners door out front to help because I could not get it closed, and nobody ever answered me. All of the different numbers that I called linked together to a generic Extra Space Storage Office center probably in Boston or somewhere and asked me to leave a message.. Luckily I had my own tools in my unit that I was able to use on the door too get it to shut so I didn't have to leave it open all night with my stuff in it and chance anyone stealing stuff out of it.. Every time I try to call, nobody answers the phone so I'm forced to leave a message. However nobody returns my call, when I simply just want my name and debit card off of the storage unit. And I'm not posting this to piss anybody off, I just want to inform everyone that this is what I had to go through, and I'd hate to see if anybody else went through the same thing.

 8 years ago (27-07-2017)

The location manager, Valerie, is wonderful. She handled my initial set up and final move out with professionalism, friendliness, and humor.

I leased an inside unit. It had very easy access to the outside through a short, straight hallway. I had furniture in storage, and that easy access made moving faster.

I would lease extra space from Valerie again.

 8 years ago (21-06-2017)

The onsite staff at this location is extremely courteous and professional. The grounds are kept clean. If you need anything someone is always there to help and will go the extra mile to make sure you are satisfied. Prices are reasonable they always have a special going on, and even the moving supplies are priced fairly, sometimes lower than the big box stores. 

 8 years ago (29-06-2017)

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