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Reviews, get directions and contact details for CubeSmart Self Storage

Story

CubeSmart Self Storage delivers storage solutions at more than 900 locations nationwide. Our high-quality storage facilities offer affordable, easily accessible storage space for residential and commercial customers. We offer flexible lease terms, and small, medium and large storage units, as well as vehicle and boat storage.

Address: 376 Hathaway Rd, New Bedford, MA 02740, USA
Phone: (508) 993-8700
moc.tramsebuc@ksa
State: Massachusetts
Zip Code: 02740


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Reviews
Not only do they keep taking up my rent every few but I'm in the process of moving my stuff out and keep finding mice poop all over my stuff! I should've just waited for Uhaul to have a unit available for Me! I will never use this place again!
8 years ago (09-09-2017)
Very nice manager who showed me around and provided all the info. I was looking for. In fact, I was so impressed with the security and the facility overall - that I did secure a unit. My only issue would be that when anyone is dealing with a customer - take care of that customer before moving on to others that come into the office. Customer Service 101 is to handle each customer in the order in which they arrive. I was there over an hour for business that I think could have been done in 20 minutes at the most. Other than that - very nice place! And I look forward to my time associated with CubeSmart!!! :)
9 years ago (05-12-2016)
HORRIBLE if I could give zero stars I would. We had been told we were all set for our military discount. Then when I discovered we still weren't getting it we went in again and spoke to someone they told me I had to have my husband show his ID yet again. He's already shown it twice and my military spouses ID isn't good enough. I feel like they were just pushing us off so they didn't have to give us the discount. When I finally lost it and complained they told me they would prorate the discount back as far as they could to get us our money back because we've been over charged for so long now and now that I'm ready to cancel my account and bring up the overages they don't want to prorate it even though it's what I was promised. I would never treat my customers the way they are treating me.
8 years ago (01-02-2017)
Great experience awesome customer service. They beat every other storage facilities prices. It is a clean and new facility also. Definitely will be a return and loyal customer!
9 years ago (18-12-2016)
I'm not ever able to use the unit i pay 200 a month for ... they were going to let me know about 24 hour access I"m a manager and don't get out till late also live an hour away.... so it is imperative its been 2 months asked about the access 3 times .. i haven"t got a response... But they are sure to call and let me know I'm late paying a unit i cant access..
9 years ago (02-01-2017)
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