Fagnelli Plumbing Heating Cooling

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Address: 2852 Boulevard of the Allies, Pittsburgh, PA 15213, USA

Phone: (412) 621-4662

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State: Pennsylvania

Zip Code: 15213

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Reviews

I can honestly say that Fagnelli Heating will get my business again when I need a new AC unit. The service tech was knowledgable and put my heating unit in, with new duct work in under six hours. I should have taken a 'before' picture, but they did a very good job overall. I could have paid less elsewhere, but the money spent was well worth it.  They even came back and put a new thermostat in after they left when the job was done downstairs.

 8 years ago (21-03-2017)

Returned home from a weekend trip and found that my hot water tank had failed. I was referred to Fagnelli Plumbing . I called the office and received same day service. The service tech was very professional and knowledgeable . the tech reviewed my equipment and confirmed that the hot water tank had failed and was in need of replacement . He did some research and offered me three options. I had hot water the same day. Excellent experience, professional service tech, clean installation 10 year warranty and upfront pricing. I even revived a follow up phone call from the owner the next day.
100% satisfaction. Nice to have a plumber that you can brag about !  

 10 years ago (02-11-2015)

Had a broken furnace.  Parts under warranty.  Tech arrived, diagnosed problem, quoted me a price of 630, plus the 90 already paid, so total of 720.  I asked them why did I have to pay for the replacement part, when furnace company had said  " take broken part to supplier, they will give you a free replacement"  Fagnelli supervisor said, " you pay 630., and we reimburse when we get reimbursed".  I called another company.  They got the part for me, same day, fixed problem in 10 minutes once part was in hand.  I paid them 120.  So Fagnelli was going to charge 6 times that amount.  Did I believe they would "reimburse" for the part?  No.  But even if I did,  the part costs was: $186., so at best they would have charged additional  444. for "mark up" on the part and 10 minutes of work, plus another 90 for showing up.   Do not use these guys.  They have bad reviews on BBB, rip off report, yelp and probably other places too. 

 10 years ago (05-01-2016)

We have used them twice now; once for a weekend emergency gas leak and once just today for a scheduled repair.  I can't say enough good things; they were polite and easy to schedule with both times, and the plumber we had today (Mike) was professional, helpful, and communicated everything quickly to us.  Cost was more than fair both times.  Work was thorough.  We have definitely found our go-to plumbers!

 12 years ago (02-04-2014)

STAY AWAY!!!  Absolutely outrageous prices.  The serviceman (Doug) was overly kind and honest but (in the interest of keeping his job) went by the book - and the book required him to quote a handful of ridiculous services ($413.74 to drain and bleed an overflow tank!!??).  Sadly these folks did the install on the systems in my house for the previous owner and while I would have loved to have kept using them, the prices and service are just dishonest.  I called in and told them exactly what the problem was (the $76 part, which I had previously researched online) and they absolutely couldn't quote me a replacement cost without sending the service technician ($49).  I even talked to the owner and he tried to sell me on some confusing annual plan plus the one time service call plus repairs.  Had I agreed to everything this $76 part would have cost me almost $600.  I feel so terribly bad for the unsuspecting folks, elderly, etc - who don't know any better.  Fagnelli is absolutely outrageously expensive.  They are friendly (but not helpful) on the phone but beware when it comes time to quote something - and they won't quote until you pay them to come out.  Furthermore - I looked up some basic inspections that the serviceman should have done (like check to see how full the expansion tank was, check if there was air in the system, etc.) and he did NOTHING other than quote from his book.  Again - nice guy, not his fault... but their procedure is just absurd.  BBB already knows about them apparently.  STAY FAR FAR AWAY.

 16 years ago (03-03-2010)

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