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Reviews, get directions and contact details for Family Health Center of Harlem

About

CENTER FOR COUNSELING HOURS
M – F: 8:30am – 8:00pm
Sat & Sun: 9:00am – 5:00pm

DENTAL HEALTH HOURS
M – Th: 9:00am – 8:00pm
F & Sat: 9:00am – 5:00pm
Sun: CLOSED

Story

We care for your whole family.

All Institute health centers use the family practice model of care. We provide continuing, comprehensive health care for you and your family.

Our family physicians and family nurse practitioners care for people of all ages, from infants to the elderly. This means that everyone in your family can be seen by the same doctor or nurse practitioner.
We give special attention to the effect that family relationships have on your health. And we try to understand how changes in your personal relationships, job, or community can affect your health.

We care for your whole body.

Primary medical care is at the heart of our services. We offer physical exams, immunizations, gynecology, and many important health screenings. You can come see us when are sick, and also when you feel good and want to stay that way. We also offer behavioral health care, dental care, nutrition counseling, care for special conditions like diabetes, and many health education programs. We can help you keep your whole body healthy.

We use the latest technology.

All Institute health centers use a state-of-the-art electronic health record (EHR). The EHR is a secure computer system that helps us offer the best possible care. We use our EHR to remind you when important screenings (like mammograms or cholesterol tests) are due. We use it to monitor changes in your health over time. And we use it to give you access to your own health records through our secure, innovative patient website, MyChart-MyHealth.

We care about community health.

The Institute for Family Health knows that health doesn’t begin at the doctor’s office. We use outreach, advocacy and education to help our patients turn their communities into healthy places to live, work, learn and play.

Address: 1824 Madison Ave, New York, NY 10035, USA
Phone: (212) 423-4500
State: New York
City: New York
Zip Code: 10035


Opening Hours

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: 8:00 AM – 6:00 PM

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Reviews
I've never waited less than an hour for any service however minimal the visit was. The people are, for the most part, polite and professional. Doctors usually are always running late and you rarely get seen at the time of your scheduled appointment. Those answering phones, that's a different story. They promised to email proof of appointment and I had to call 3x to then find out they I gave my email several times and even gave another one to avoid further delay for nothing because they do not even offer the service. Why agree to do something your company does not even do? I needed that proof for a school program and these folks lied to me three times via telephone. Ridiculously infuriating.
7 years ago (06-03-2018)
My doctor is great. But what kind of clinic doesn't answer the phones. How do I make/cancel an appointment if no one picks up, or any general question. I'm always next in cue but that takes about an hour or longer so I lose my patience and hang up. Front desk is a mess and completely unorganized. I'm writing this as I'm making my 14th attempt of calling the clinic bright and early and still no pick up. If it wasn't for my doctor, I will have explored other options for another clinic. On my 15th call now....🤔😣😥😫😤😲😔😠
7 years ago (07-03-2018)
Great place to go for you dental work! Staff has always been courteous to me and I will continue to go there for treatment. Had one small incident with someone having a bad day over the phone, but hey.. we all have bad days sometimes. Overall, the facilities are clean, and modern. Waiting room is big enough to accommodate everyone and wait times are very reasonable.
8 years ago (18-10-2017)
I call my doctor because I need medication cannot get NO DOCTOR.CANT WALK NEED REFFERAL 4 MONTHS HAVE NOT COME OUT OF MY HOUSE .MY SKOOTER WHEELCHAIR IS BROKEN IT ACTUALLY EXPLODED CAN'T GET TO DOCTOE CAN'T WALK. HOW AM I SUPPOSED TO GET MEDICATION IF NO ONE PICK UP PHONE
7 years ago (16-03-2018)
I swear I have never sat this long for a doctor. I arrived at 3:10, for an appointment. I've been sitting here for well over 2 hours as it is currently 5:28 pm. Just sitting , haven't seen anyone. This is completely unacceptable. This is definitely my last time here.
7 years ago (29-01-2018)
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