Family Health Centers of Southwest Florida, Inc.

Reviews, get directions and contact details for Family Health Centers of Southwest Florida, Inc.

Address: 2256 Heitman St, Fort Myers, FL 33901, USA

Phone: (239) 278-3600

Website

State: Florida

City: Fort Myers

Zip Code: 33901

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

First off I would like to start this review by stating that NOT everything in this office is wrong I would like to make it clear that my kids pediatrician Dr
Velasquez is an amazing doctor. My daughter has been seeing her since she was one year old and now my son is her patient as well She is extremely caring, she takes her time with my kids, she takes her time to answer all my questions and concerns  I never leave the office with any questions. She always goes above and beyond to take great care of my kids. The office is always spotless, very clean and pleasant. As for her staff I wish I could say the same starting from the front office to the back office to the office manager they are all king of lost half of the time they do not know what they are doing. there's been a few times where has been a lot of confusion of procedures, how they are done when where and times. It seems like none of the staff in this office is ever on the same page and they don't document very well in these charts.  I know documentation is crucial everything you speak to with a patient on the phone you have to translate into the chart and it looks like they never do that because they never know what I'm talking about when I call and explain what somebody else told me. This can be very infuriating specially when it comes to the health of your children. I do have to say they are usually very nice girls it just seems they need better training and to stay constant. 

 11 years ago (03-12-2015)

I understand it is a busy place and low income/state insurance, but the quality of care is horrible. I have had a few incidents, where cavities weren't charted, and were not going to be addressed. I had to bring it to the attention of the dental hygienist before she was going to apply sealants, charts were mixed and they were about to work on a cavity on a front tooth that was not there, my youngest daughter who is four was having a root canal worked on and they drilled to a point where she was in a lot of pain, instead of giving her a little more novocaine, they referred her out saying she needed sedation, they gave copies of an x-ray, that were not quite clear. I have three opinions performed on the youngest daughter and there is absolutely no need for sedation. If you have other options available, I would go elsewhere.

 12 years ago (21-08-2014)

I wouldn't give this place 1 star..went in today for an ear infection, and told me I couldn't be seen until I gave them 319.00 upfront. I don't have that kind of money and I left in tears. These people are the most uncompassionate I've ever seen in my life. And it's supposed to be lower income??? Don't waster your time at this place!

 11 years ago (18-08-2015)

I dnt like the way they have you wait so long they dnt really clean your theeth right

 12 years ago (12-05-2015)

I took my young daughter to Family Health Centers for severe pain in her throat.  After careful and professional review it turned out she had strep throat.  I couldn't believe that the doctor who I took her to first didn't see this - he only told me to give her throat lozenges!  I wish all doctors were as thorough and cared as much as the staff did there. We will use Family Health as our only doctor now.  Everyone should try them out!!!!!!!     

 13 years ago (13-08-2013)

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Family Health Centers of Southwest Florida, Inc.

Reviews, get directions and contact details for Family Health Centers of Southwest Florida, Inc.

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