Famous Footwear

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Address: 9301 Bonney Lake Boulevard East, Bonney Lake, WA 98391, USA

Phone: (253) 862-7468

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State: Washington

Zip Code: 98391

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Reviews

It's an absolute shame that some people are allowed to procreate. The woman who left the 1-star review was an entitled shrew with no sense of the greater picture. This store has, without fail, delivered in every aspect that one could expect from a shoe store. The employees are helpful, knowledgeable, and friendly. Don't let one moron's single negative experience be the only feedback this store receives.

 8 years ago (16-04-2017)

Was VERY disappointed today. I probably spend a little over $500 a year at Famous Footwear, d/t having 3 active, teenage boys. Never usually need assistance, I have shoes down to an art. However, I took my Dad this time because he has been having some balance issues, and needed better foot support. I asked a lady if she could have someone assist us with finding the right kind of shoe for my Dad, and she whispered "If you will just give us a moment..." she goes to the back, talks w/another lady, and comes back out. She says "If you could be very patient with us it will be a while, because we have someone in the store who always steals from us". At this point I got the feeling she was more concerned with the the potential thief, rather than helping us. I told her politely if they wanted us to go somewhere else, she said "you could try Marshalls next door", I then told her we always come here to buy our shoes, but if she didn't have time to help us we would try somewhere else. Again very disappointing! However, a big thanks to Marshalls for their excellent customer service and helping my Dad find the perfect shoes, and saved $20 dollars.

 8 years ago (01-04-2017)

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