Famous Footwear Outlet

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Address: 350 84th St SW, Byron Center, MI 49315, USA

Phone: (616) 730-7056

Website

State: Michigan

City: Byron Center

Zip Code: 49315

Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 10:00 AM – 7:00 PM

Update Info

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Reviews

I've had one of the worst experiences at this store. I bought a pair of boots there, had them for a week, and NEVER worn them. I just simply didn't want them. I went to go return them with the original receipt to get my money back, and a manager named Pam told me they could not take them back or return my money. I explained I was in last weekend, and never worn them. She still wouldn't take them. So I decided to call the supervisor of the store, and I kept getting someone on the other line saying they will send in my request. I called numerous times to try to talk to someone, or to see if my request was read. (This was within 2 1/2 weeks of the purchase) On the third week, the supervisor finally called, and during that phone call, the call got dropped. So I called again, no answer. I kept on them about my request, and finally the supervisor called back AFTER the 30 days was up and said there was nothing they could do. They purposely called after the 30 days so I couldn't return them and get my money back. I will NEVER go here again, I will NEVER recommend this place to anyone. There are plenty of stores within the outlet mall with better shoes, and better customer service.

 7 years ago (03-01-2018)

It was OK but they were short on help.

 7 years ago (16-05-2018)

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