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Reviews, get directions and contact details for Farmers Insurance - Kyle Wilson

Farmers Insurance - Kyle Wilson

About

Here at my agency we strive to provide individualized service to each customer. We also strive to bring value to the Champaign community.

Story

As your local Farmers® agent in Champaign, IL, I help customers like you identify the insurance coverage that best fits your needs. This process is straightforward and personalized to help make you smarter about insurance. I have the knowledge and experience to help you better understand your coverage options--whether that's auto, home, renters, business insurance and more.

Products

Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Farmers Financial Solutions, Umbrella Insurance, Motorcycle Insurance and Pet Insurance.

Address: 902 N Country Fair Dr Unit 1, Champaign, IL 61821, USA
Phone: (217) 402-9218
moc.tnegasremraf@2nosliwk
State: Illinois
Zip Code: 61821


Opening Hours

Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: Closed
Sunday: Closed

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Reviews
Switched to Farmers a few months ago and Ive had nothing but problems. I rarely have been able to get someone on the phone when I call. Recently after I got into an accident I called to get clarification on car rental information, coverages, etc. I called 3 times over the course of a few weeks and I never got a call back. It took me contacting customer service and complaining to the regional manager to get a call back. On top of all this, Farmers Insurance car rental coverage stops the day after they deem your car totaled so your on the hook for renting a car after that or you have one day to rush to find a car. NOT A GOOD COMPANY!
8 years ago (14-11-2017)
I must commend Farmers for the customer experience of your agent Mr. Kyle Wilson. He has provided the best customer experience of any insurance company I have ever used. His caring and helpful demeanor makes the difference whether discussing coverage to filing claims. We have a family group auto policy and when my sister was rear ended, he took the call and assisted her even though he was at a doctor’s appointment with his expecting wife. Many agents are not available in such very understandable circumstances, but Mr. Wilson went above and beyond. I was in a car accident as well prior to my sister’s accident and his stalwart professionalism made the claims process as painless as possible. Premiums are competitive for the policy benefits included such as road side assistance which has been a life saver during a snowstorm and again Mr. Wilson was there to give me the toll number which I did not have handy. I will likely be purchasing other insurance and investment products after moving and it is primarily because of the exemplary service Mr. Wilson provides.
9 years ago (28-12-2016)
My name is Kyle Wilson, and I love working here. I am insured through Farmers and am proud of the service that the company provides to their clients and proud of the service I provide to each of my clients.
11 years ago (17-02-2015)
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