FedEx Ship Center

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Visit FedEx Ship Center in Mechanicsville, VA when you need packing supplies, boxes, FedEx Express and FedEx Ground shipping services. You can also have your FedEx Express shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx Ground offers cost-effective ground shipping with guaranteed transit times. With FedEx Ground, you'll get industry-leading ground shipping services that are faster to more locations than UPS Ground.

Address: 8800 Studley Rd, Mechanicsville, VA 23116, USA

Phone: (800) 463-3339

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State: Virginia

Zip Code: 23116

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Reviews

Package shipped to us was listed as at the FedEx facility. Called FedEx to see if we could pick it up at the facility, they said sure, no problem. Drove out of town to the distribution center to pick up the package. Staff said it was in a container and not available for pickup. I told them what we were told by FedEx staff and they were unapologetic and combative. 

Worst shipping company ever. Not our first disaster with FedEx.

Never have problems like this with UPS. Ever. UPS gets 10 out of 10. FedEx sucks, 0 out of 10.

I rated them one star only because 0 was not an option. I hate FedEx.

 8 years ago (17-10-2017)

I have been here maybe 50 times over the years to send and receive express parcels, as we once used the facility to ship parcels for our home-based business. 

It can be a busy location. The experience varies based on the customer service rep that you get, with some being consistently customer focused and friendly, and others seeming to really not like their job that much. 

Clean facility. Small parking area in front of the publicly-accessible area. Usually a good experience.

 8 years ago (02-07-2017)

Excellent customer service at the desk. And they have to put up with a lot, especially when some of their drivers are in too much of a hurry to deliver a package and throw a sorry-we-missed-you tag rather than waiting another 30 seconds, which leads to ticked off customers storming the service center. But, as ugly as it can get, my observations are that the CSR's are very professional.

 8 years ago (15-08-2017)

So I had a package that was scheduled to be  delivered today from this company (Fedex) and it was being delivered today after it was scheduled to be here 24 hrs after it was sent(because it was needed to be here by today 09/01/2017 not tuesday 09/05/2017 as they decided to rescheduled the dropoff to). Well I wasted my time..  took off from work to wait for this package.....so at 1:15 i saw the FedEx truck leave and i see them from a side window in my kitchen which is literally 5 feet from my front door.....my roommate who is on my side porch where my kitchen window is tells me fedex is leaving.......so i rush to front door to see if they came....these jerks decide to leave me a note on the door to tell me they came but not once did they knock on my door. I waited for them for 6 out of my 8hr work day for them to deliver this package.....i called the address that the fedex driver decided to leave and i told them what happened .....well i filed a compalint with fedex and they lied to me and told me that my call was only 1 minute after the fedex driver supposedly left....the representive told me that they would contact dispatch to have the driver bring the package back today.....well here it is at the end of the day and fedex still has yet to deliver the package and they decided to rescheduled it for delivery on tuesday 09/05/2017 (which i tracked)......i cant wait for a package that long when it was supposed to be delivered today.....its sad that this company Has hired such poor people to deliver customer service to people......at this point i will wait all day (taking more time off work due to their incompetent drive) on my front porch for their poor customer service driver to deliver my package once again.......and i will let that representive know how poor of a company this is for hiring people who can not perform their jobs to the degree that is requird......FYI: if a delivery driver is required to deliver a package that is not guaranteed at a certain time but requires a signature then maybe you need to inform their uneducated persona that they need to knock on a door with their hand and not claim they did....long story short i will never use this company again UPS only!!!!

 8 years ago (02-09-2017)

terrible customer service, they just don’t care if your package is delivered to the wrong address and couldn’t careless when you tell them in person! I don’t know how they’re still in business!

 7 years ago (18-11-2017)

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