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Reviews, get directions and contact details for Ferguson

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Ferguson is a diverse distributor that spans multiple businesses including plumbing, HVAC/R, fire protection, waterworks and industrial. In the past 64 years, we’ve grown from a local distributor to a $13.8 billion dollar company with more than 1,400 locations and over 23,000 associates nationwide. We pride ourselves on delivering world-class service and our customers know that “Nobody expects more from us than we do” is more than just a tagline to Ferguson associates. It’s a cultural belief that is demonstrated every day through exceptional customer service, product selection and industry knowledge

Address: 1214 Freedom Rd, Cranberry Twp, PA 16066, USA
Phone: (724) 742-2330
State: Pennsylvania
Zip Code: 16066


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Reviews
Very gracious and easy to deal with. I bought the wrong thing and they refunded me easily.
8 years ago (30-08-2017)
Was concerned when I read the previous reviews but my experience couldn't have been more different than theirs (Ferguson was recommended to me by a local tile seller/installer and I'd driven for an hour to get there) Was greeted warmly and introduced to a consultant who worked hard with me to produce a competitive quote. Great range of products and lovely people. Thank you
9 years ago (25-10-2016)
We waited for a half hour and no sales associate would acknowledge us to even ask us to potentially schedule a time to come back, provide a catalog or anything. Beyond disappointed!
9 years ago (25-06-2016)
I walked in and an associate never even said hi to me let alone helped me... i am remodeling my kitchen and two bathrooms and was looking for high end materials. They have a nice selection but customer service is substandard. I will look elsewhere just like the other reviewer.
14 years ago (28-04-2012)
Bad experience. Everybody values their time differently, but my family and I set aside a whole morning to pick plumbing fixtures for our new house, and it ended up being a waste of time. The people we dealt with were real nice, but never followed through on anything. We picked out all of the plumbing fixtures and have never heard back, it has since been 4 months. In fact, my builder called them to tell them they never gave me pricing, and guess what, they still didn't email or call me. I work in retail and I can only imagine would a customer would say to me if our company didn't follow through the sale. Anyway, I ended up using Pennstan in Cranberry as well and Ray did a very nice job for us.. Check out Pennstan if you need plumbing fixtures, albeit, they don't have near the showroom that ferguson has, but great customer service.
14 years ago (17-12-2011)
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