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Reviews, get directions and contact details for Fifth Third Bank & ATM

Fifth Third Bank & ATM

Story

Fifth Third Bancorp is a diversified financial services company headquartered in Cincinnati, Ohio. The Company had $144 billion in assets and operated 1,191 full-service Banking Centers, including 94 Bank Mart® locations, most open seven days a week, inside select grocery stores and 2,541 ATMs in Ohio, Kentucky, Indiana, Michigan, Illinois, Florida, Tennessee, West Virginia, Pennsylvania, Missouri, Georgia and North Carolina. Fifth Third operates four main businesses: Commercial Banking, Branch Banking, Consumer Lending, and Wealth and Asset Management. Fifth Third also has a 18.3% interest in Vantiv Holding, LLC. Fifth Third is among the largest money managers in the Midwest and, as of June 30, 2016, had $305 billion in assets under care, of which it managed $26 billion for individuals, corporations and not-for-profit organizations. Investor information and press releases can be viewed at www.53.com. Fifth Third's common stock is traded on the NASDAQ® Global Select Market under the symbol "FITB." Fifth Third Bank was established in 1858. Member FDIC, Equal Housing Lender

Address: 4580 S US Hwy 17 92, Casselberry, FL 32707, USA
Phone: (407) 637-3080
State: Florida
City: Casselberry
Zip Code: 32707


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed


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Reviews
Short version: Christine and Ben wasted two days of my time knowing they couldn't help me and that I wanted to close my account. I went into this branch to close my account after a horrid customer service experience on the phone. This situation was so bad that yhere is now an open internal invrstigation about it. I was told by Christine that the manager would be able to help me and she would speak to him and call me. This was at 11am, she left a message at 5:30 asking me to call her. I called immediately with no answer. I called 4 times the next day only to be blown off, when I insisted they put her on the phone she told me she never said she'd speak to the manager. She said I needed to do that, yet I was never told his name, given his number or anything. Doesn't add up. The manager, Ben finally called me and said he wouldn't help and actually questioned why I was seeking help in the first place. ?!?!?!?! No one knows what they are doing and they will lie if they have to just so they don't have to do their jobs.
7 years ago (25-04-2018)
I love fifth third already but Isabel Drake was especially nice and professional. Thank you 53rd and extra thanks to Mrs. Drake!
7 years ago (27-04-2018)
They placed a hold on a mobile deposit siting possible fraud due to an alert that possible insufficient funds from the person who wrote the check. Called CS fraud dept. told me to go to branch (Casselberry) and show proof that the funds was taken out of the check writers account. I did that and they STILL kept the hold. No one knows what they are doing called around the world and different solutions that don't work RUN FROM THIS BANK GO TO A BANK THAT HAS MANAGERS WHO HAVE BEEN THERE FOR YEARS WHO KNOWS HOW TO HANDLE PROBLEMS. The manager does not care and acts as if everyone is trying to get over.
8 years ago (16-01-2018)
If there was 1/2 star, I may give that, they really don't deserve a 1. Horribe, incompetent bank to work with. Messed up my non-profit organization account twice,. The first time granting access to other people not associated with our account, the second time not filling out the proper paperwork. DO NOT USE Fifth Third for any reason. They are not friendly, and are very incompetent!
8 years ago (04-12-2017)
I love this branch the three staff ladies are very kind too me . They greet me give me water an make sure all my questions are answer . #Its the Staff that makes the service good
8 years ago (15-08-2017)
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