Filson

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Address: 3965 Eagan Outlets Pkwy #710, Eagan, MN 55122, USA

Phone: (651) 454-6841

Website

State: Minnesota

Zip Code: 55122

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 10:00 AM – 7:00 PM

Update Info

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Reviews

This place deserves ten stars. Arthur the manager is genuine and helpful. Everyone should experience this type of service!

 8 years ago (30-11-2017)

Wish I could give it 6 stars! This is one of my favorite stores to visit. OK,
# 1  clothing is ALL US made
# 2 the clothing last FOREVER (I think they actually have a lifetime warranty)
# 3 the clothing (and accessories) are classes that are timeless and always in style. 
#4 US Made

      
      
      
 8 years ago (27-03-2017)

I must share my recent experience with a purchase made of Filson's Hybrid Cruiser at this location in the summer of 2017.

I have been looking for this heavy duty coat for about a year or so now calling at random different locations at different times of the year. I must admit that for this particular event, all the stars lined up for me.

To start, I was lucky enough to have Eric pick up my call who really went out of his way to find this coat. We almost, almost ended the call when suddenly just before pressing "End" he  alarmed me with: "Wait, wait, I do, I do have one and it is a small!" 

Just the size I needed.

I was excited, after all, it is not everyday that one commits to a five hundred dollar coat in the middle of summer's suffocating heat. Being that it was an outlet, however, I got the best deal in town. Love my coat even more when I know I'm getting the sweetest deal possible. 

It was quickly shipped to my home where at the time of arrival, I discovered that the inner sleeves were stitched twisted -it was a "second" or rather a coat that failed inspection- and thus I was unable to get my arms through.

I immediately notified them at Filson and of course Eric mailed me a pre-payed Fed X label for a full refund. I suggested to him that I'd take it to the tailor for an estimate and depending on the cost -I wasn't ready to buy the coat a second time- I would decide what action I would then select.

The regional manager Arthur was supper easy to talk with as he had no issues with going along with the idea of having it repaired and then reimbursing me for the labor.  He was one of the many who picked up when I called suggesting a possibility for a solution that would keep all parties happy.

Finally, when I did call with the receipt from my tailor, Matthew who is this stores manager waisted no time to credit my credit card for the $41.00 that I had spent on repairs of the sleeves.

In all, this is one great organization who to me feels like they are all working as one entity or rather -a team. I recommend to all this store whose team of leaders Arthur, Matthew, and last but not least Eric will not hesitate to make your shopping experience feel like "First Class" service.

This really was a superb shopping event. One that will not soon be forgotten. 

Thank you all for your time and efforts.

Orlando Galvez

 8 years ago (18-07-2017)

Great product, awesome quality & smart & helpful staff help you navigate.

 8 years ago (31-08-2017)

Great friendly staff.

 7 years ago (09-01-2018)

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