Firehouse Subs

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Serving a variety of hot gourmet submarine sandwiches. Made with premium meats & cheeses, steamed hot and piled high on a toasted sub roll.

Address: 1708 W. Cumberland Ave., Knoxville, TN 37916, USA

Phone: (865) 673-0864

Website

State: Tennessee

City: Knoxville

Zip Code: 37916

Opening Hours

Monday: 10:30 AM – 9:00 PM
Tuesday: 10:30 AM – 9:00 PM
Wednesday: 10:30 AM – 9:00 PM
Thursday: 10:30 AM – 9:00 PM
Friday: 10:30 AM – 9:00 PM
Saturday: 10:30 AM – 9:00 PM
Sunday: 10:30 AM – 9:00 PM

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Reviews

My bf got two subs for us while he was in town. When he got home they were both wrong. Not wrong as in the wrong toppings but wrong as in the complete wrong sandwiches. We tried calling the store but they were already closed. He was back in Knoxville today and tried to have it fixed and the manager was very polite and said we needed the receipt. We don’t normally hold onto a receipt due to the fact we expect a simple order to be fulfilled. She the. Gave him the owners number. He called her and explained what happened and she accused him of being a thief that wanted something for free. She told him if he would have called within 24 hours it would be ok and he had called they just weren’t open  he even told her she could check her caller Id and her reply was I’m sticking to my guns. We have both worked in the food industry for 14 years and have never seen an honest coustomer treated so rudely. We aren’t the ones that messed up the order. I guess I should have went to another firehouse to expect my food to be correct. It’s a shame I love firehouse but I’m contacting corporate and I will never eat there again due to this. The owner must be hurting for money if she can’t even replace a mistake. She got took when she bought from the previous owner and knows it. She can’t even afford to fix her mistakes or pay her employees over minimum wage. Pathetic

 7 years ago (01-05-2018)

Love the new daily specials. Tuesday's are the best. Clean bathrooms and dinning area friendly staff. Awesome food.

 7 years ago (20-02-2018)

If you want a great steamed sandwich, there are plenty of food options here. The employees were welcoming, and the store was clean when I visited. They carry a variety of sauces ranging from mild to hot to spice up your sandwich, and if you grab a window seat, then you can watch the lunchtime traffic go by on Cumberland Ave.

 8 years ago (17-01-2018)

I love stopping here instead of at Subway. You get way more on a sandwich here than at Subway and it tastes a lot better

 8 years ago (10-01-2018)

Good service, great food, but it's a lil expensive...  Food is awesome

 8 years ago (16-10-2017)

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