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Reviews, get directions and contact details for Firestone Complete Auto Care

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One stop shopping for all of your vehicle needs. From tires, auto service, batteries, brakes, alignment to our DriveGuard run-flat tire technology, our skilled technicians are ready to serve you.

Address: 810 N 7th Ave, Bozeman, MT 59715, USA
Phone: (406) 551-4389
State: Montana
City: Bozeman
Zip Code: 59715


Opening Hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 7:00 PM
Saturday: 7:00 AM – 6:00 PM
Sunday: 9:00 AM – 6:00 PM

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Reviews
If a fool and his money are soon parted, that parting is likely to happen at Firestone. For my own foolishness, I asked Firestone, during a recent oil change, to look into the cause of some smoke that had lately been rising off the engine of my Subaru. Oh, they found the cause, alright! $900 later, a portion of my steering system (with an apparent leak) had been replaced. Unfortunately, the smoke continued. Exasperated, I took my car to Intensive Car. The actual solution, it happens, is that crush washer for the oil drain plug was missing. Intensive Car installed a replacement for $5 and sent me on my way. Viola, no more smoke! To recap: Firestone missed something simple and obvious (anyone changing oil should have noticed the missing washer) and talked me into spending $900 on a needless "repair." I'll never let Firestone work on another vehicle of mine—not even a simple oil change!
7 years ago (10-03-2018)
I went to Firestone to get my popped tire fixed - they "fit me in" and didn't get to changing out my broken tire until two days later. With that much extra time I would have expected some higher quality care towards my car. Instead they proceeded to leave my spare tire on my car, change my back tires that were fine, leave me with a broken tire as my spare and my low tire gage is still on. Then when I came back to have it fixed, it was nothing but excuses and a very insincere apology. Needless to say I will not be going back to Firestone for anything....
7 years ago (15-03-2018)
Went in for a coolant pressure check. They locked my keys in my car, didn't bother to come out and tell nor ask if I possibly had a spare key which I did and I have AAA lock out service. They also were so unprofessional they didn't have a slim jim. They took a screw driver and coat hanger to my door and ended up doing $900.00 in damages! Not even an apology nothing. So waiting to hear from corporate. And if we can't reach and agreement to the courts it is! At least I was smart enough to take a video of them in the act!
7 years ago (12-02-2018)
This place is great! Everybody is super nice and helpful, it's always super clean and they get things done in a very timely fashion. I've called a couple of times to see when I could get Tanner's car in with problems and they've even taken it same day! One of those "Drop it off and we'll get it done before closing" things. Also if you don't have the lifetime alignment, you should!
7 years ago (02-01-2018)
Outstanding, fast and friendly service. The staff was excellent at communicating the repairs needed and kept me updated on progress. Excellent customer service!
7 years ago (29-01-2018)
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