Firestone Complete Auto Care

Reviews, get directions and contact details for Firestone Complete Auto Care

Story

One stop shopping for all of your vehicle needs. From tires, auto service, batteries, brakes, alignment to our DriveGuard run-flat tire technology, our skilled technicians are ready to serve you.

Address: 1435 Jacksonian Plaza, Jackson, MS 39211, USA

Phone: (601) 812-6004

Website

State: Mississippi

Zip Code: 39211

Update Info

Similar places near

Car Care Clinic 463 meter Great work, sometimes there's a bit of wait time, but they have a nice waiting area w...

Ridgeland Service Center 3 miles The owner is amazing and always goes out of his way to make sure that you and your fa...

Mc Elroy's Auto Repair Shop 4 miles Love it fast good work

Freeman Auto Repair Inc 5 miles Been using them for almost 2 years now. They stand behind their work and are up front...

Bullock's Auto Repair 6 miles They've worked on my cars and trucks in the past. Very honest and very good work. I...

Firestone Complete Auto Care 7 miles I'll never go back to this place again. I like the store manager I interacted with wh...

Searcy Auto Repair 7 miles

Firestone Complete Auto Care 7 miles Informed people working here but holy hell, the wait! 2+ hours for a standard check a...

Smartchoice Auto Repair 8 miles

Richland Wrecker Service & Auto Repair 8 miles I have had the fortune (or misfortune, depending on how you look at it...) to have ne...

Car Care Clinic 9 miles I only ever take my cars here. They are wonderful and sweet, and make sure that your ...

K & M Auto Repair 10 miles Very helpful, the work was done quickly and the price was lower than the initial esti...

Mopower Truck & Auto Repair 13 miles great services and home and next view back home ministry for.

John Davis Auto Repair 14 miles Larry Davis, son of John, has been working on my cars and trucks for over a decade. ...

Mayo Auto Clinic 18 miles

Firestone Complete Auto Care 41 miles Love the people here. So fun to be around. They take good care of you here

Newton Auto Repair Shop 57 miles

B & B Automotive 74 miles I have used B &B several times now for routine maintenance work. They are quick, tho...

Reviews

Friendly staff. Generally quick service. Do not try to push products or services. Overall honest and decent value.

 8 years ago (05-03-2017)

Never have I been to a place that so consistently takes so long to perform basic automotive services.  I have come here several times, and although the staff is incredibly friendly, they are also incredibly slow.  I waited 4 hours for an oil change (after being told it would be a 2 hour wait on a Sunday morning) because an employee could not drive a standard transmission and let my car sit abandoned.  After being assure this was a one-time deal, I returned to get new tires added onto my car.  Again, I had to wait more than 5 hours for my services to be completed.  I was told it would take 3 hours for my car to be serviced, went and ran errands, and returned three hours later to see my car in the shop, but had to wait an additional 2 and a half hours for an oil change and new tires to be added.

 8 years ago (15-01-2017)

They didn't know how to reset the "low tire pressire" message on three different occasions and didn't try to find out.  Told me "the pressure is fine, you will be okay" .  Good luck if you go there.  Been a regular Customer for 15yrs, going to Goodyear service center.

 8 years ago (08-01-2017)

Needed my oil changed and new front brakes/rotors. Took them OVER THREE AND A HALF HOURS. In fact, I decided to check on the status about 2 hours after they put my truck on the lift, and the ONLY thing they'd done was drain the oil. Ridiculous. 

To be honest and fair, I was about 7 minutes late to my appointment, so I'd be a little more understanding if they were backed up and I missed my opportunity to get worked in, but they had my truck on the lift within 10min of me getting there so it's not like they were that busy. Seemed to be more of an issue with the number of people actually working rather than them having too many cars to work on. 

To top it off, I spoke with the manager to express my frustration with the wait time and to ask why they couldn't have let me know it was going to be so long (so I could've gotten a ride or something), and he spent more time defending his employees than he did actually listening to my concerns. 

If you value your time at all, go somewhere else. 

 8 years ago (19-11-2016)

Overall, I feel this is a pretty reasonable place to get your car worked on.

But, I also feel like they don't want to update their equipment or go that extra mile to help you out.  The wait times can be long and the people at the counter, at times, pretend that they don't see you or that you're just not there.

 9 years ago (08-09-2016)

Comment on this business

Map, Satellite View
Street View

to add Firestone Complete Auto Care map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=firestone-complete-auto-care&id=114002&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/firestone-complete-auto-care-i114002.html" target="_blank" title="Firestone Complete Auto Care">Firestone Complete Auto Care</a></p>

Firestone Complete Auto Care

Reviews, get directions and contact details for Firestone Complete Auto Care

Story

Find nearby businesses, restaurants and hotels

We use cookies