Firestone Complete Auto Care

Reviews, get directions and contact details for Firestone Complete Auto Care

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One stop shopping for all of your vehicle needs. From tires, auto service, batteries, brakes, alignment to our DriveGuard run-flat tire technology, our skilled technicians are ready to serve you.

Address: 2335 Highway 80 W, Jackson, MS 39204, USA

Phone: (601) 326-2365

Website

State: Mississippi

Zip Code: 39204

Opening Hours

Monday: 7:00 AM – 6:00 PM
Tuesday: 7:00 AM – 6:00 PM
Wednesday: 7:00 AM – 6:00 PM
Thursday: 7:00 AM – 6:00 PM
Friday: 7:00 AM – 6:00 PM
Saturday: 7:00 AM – 6:00 PM
Sunday: 8:00 AM – 5:00 PM

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Reviews

I'll never go back to this place again. I like the store manager I interacted with while I was there, but my experience with the guys actually doing the work was suspect at best. 

When I first visted them I was hearing some noises on my frontend, they told me I needed to change my struts and some other parts. Before they were done with the job I was told that they were wrong and the struts were fine. A few days later I started hearing the noise again, I had a mechanic a guy from my office recommended look at into it. He said my struts were bad, the same struts Firestone said were fine; he even showed me the strut and it had grease coming out of it. To be fair I complained to Firestone about the whole thing and the store manager reimbursed me what I paid the other mechanic to have the work done.

I had 12 month warranty on the alignment I did with them the first time they looked on my car, so I took it back to them to have it aligned after the struts were changed. They told me I needed tires because the front ones had broken radial belts. I decided to get a second opinion from another place that told me nothing was wrong with my tires. I had Firestone recheck the tires a week later and they found nothing wrong with them! One minute they tel me my tires are bad, the next minute nothing is wrong with them!

If you are not doing something as simple as an oil change. Stay away from this place. I don't trust any report that their technicians write.

 7 years ago (16-11-2017)

Good service.  Very professional..i set an appointment for 8:30 for a oil change and I was out my 9:30..now mind you a lot of people were already in from of me at 8:30 so it was a little of a wait but good service and very professional and I got a great price so I was satisfied.

 7 years ago (06-10-2017)

Great service. Everyone was awesome! Luckily my problem was not to bad and it was solved easily

 7 years ago (03-12-2017)

Clean  and cool waiting area. Service was great and fast. Staff was attentive and courteous.  Enjoyed the hot coffee as well. Highly recommended!!

 7 years ago (05-10-2017)

This is the best place to go take your vehicle to. They always make sure you are happy with everything that your car needs . If anything happens to your vehicle they will tell you the problem and try to work around how to get it done as soon as you can . I have been a good customer of FireStone for years and I will never leave this place . Good customer service skills ! 

 7 years ago (29-08-2017)

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Firestone Complete Auto Care

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