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Reviews, get directions and contact details for Firestone Complete Auto Care

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One stop shopping for all of your vehicle needs. From tires, auto service, batteries, brakes, alignment to our DriveGuard run-flat tire technology, our skilled technicians are ready to serve you.

Address: 10327 S Cicero Ave, Oak Lawn, IL 60453, USA
Phone: (708) 572-0027
State: Illinois
Zip Code: 60453


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Reviews
I had a very plesant experience yesterday. I spoke with Eddie (not Ed), and he explained everything I'd be paying for, the warranty, and benefits of everything. I got 4 brand new Bridgestone tires, the best they offer. They didn't have them in stock but they were able to get them within an hour. They got me in right before 6pm after I arrived at about 4:15. They were very professional, courteous, and friendly. For me, it's not enough to receive good products; the customer service must be on point in order for me to do business with them again. I am extremely satisfied with the quality of my tires, alignment, rotation, etc, AND the service. Save yourself the trouble and ask for Eddie. I am a very happy customer!!
9 years ago (31-12-2017)
Horrible service, sent a work truck for tires, we have been there before. I spoke to grace on the phone Thursday to order tires and set up time . I asked if the will take a credit card over the phone!!! Sure no problem she said. Employee went to pick up his truck and was told he can’t have it until payment it made. I called and was told.... Nope, we don’t take credit cards over the phone. We will NEVER go to any Firestone shop again
9 years ago (14-11-2017)
I went for a alignment here and they never even called me back i had to call back at the end to find out that they couldn't do my alignment because I need $1100 worth of work done for it to be aligned that was on Friday, so Monday I took it to my mechanic who so happens to take his shops cars there for his alignments and he told me there was nothing wrong with my tie rods which they told me had to be replaced and such so I gave him back my car on Tuesday and he took it to the firestone on 103rd and they aligned it perfectly no problem. The Guys name at the front desk was Mike, and the technician who looked at my cars name was Andy.
9 years ago (20-12-2017)
Ed the service advisor and the rest of the staff are very knowledgeable and don't sell you anymore that you need done. Very trustworthy, great location!
9 years ago (02-10-2017)
Sooo knowledgeable and really friendly staff. Eddie helped my car out with an issue (because when I went to show him it wouldn't do it) & went as far as sticking around with me until it made the noise (15 mins) Best customer service EVER! Will always be back!
9 years ago (11-09-2017)
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