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Firestone Complete Auto Care

  1. Colorado
  2. Castle Rock Store

Reviews, get directions and contact details for Firestone Complete Auto Care

Story

One stop shopping for all of your vehicle needs. From tires, auto service, batteries, brakes, alignment to our DriveGuard run-flat tire technology, our skilled technicians are ready to serve you.

Address: 38 E Allen St, Castle Rock, CO 80108, USA
Phone: (303) 515-7411
State: Colorado
Zip Code: 80108


Opening Hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 7:00 PM
Saturday: 7:00 AM – 6:00 PM
Sunday: 9:00 AM – 5:00 PM

Update Info

related searches: Firestone near me, Firestone credit card, Firestone locations, Firestone tires, Firestone coupons, Firestone hours, Firestone appointment, Auto repair near me
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Reviews
My Subaru had power steering problems. I told the service adviser that the alternator belt was probably loose or broken since I could hear a lot of noise and could smell something burning. He said it was probably the power steering pump. I protested a little. He insisted it was probably the pump and quoted something over $500. So I left and another shop found a broken belt. Firestone was nice enough, but they were unwilling to look for simply, inexpensive, solutions first. Maybe they are paid on commission. If you are listening Firestone management, you lose my business and (perhaps) everyone reading this when you assume more expensive solutions first. Edit: Marked down to one star. The alignment I got at Firestone left the steering wheel about 20% off center. Even worse, the camber was so far off that the rear tires wore to the steel belts after 10K miles. Two tires and about $275 down the drain.
9 years ago (27-01-2018)
You should only bring your vehicle to this place if you want to get completely ripped off. They will literally lie to your face and tell your stuff isn't good enough and that you should buy their over priced stuff instead. They deliberately and knowingly prey on customers that do not know what they are doing in car repair. DO NOT TRUST WHAT THEY SAY
9 years ago (13-12-2017)
I've been here twice now. I had an $180 alignment that didn't even last four days on pavement and since they won't fix lifted vehicles, I wasn't giving them another $180 to do a bad alignment. Two days ago, my wife ended up there by accident for a tire rotation. Not only were they not able to complete the rotation, the proceeded to chide her and talk down to her because she was unaware that she had a slightly larger tire in the back. They didn't even offer to rotate them side to side! Then they had the gall to charge her $20 for the privilege of taking the tires off before realizing the sizes were wrong and then putting them back on without even rotating the two tires. Jason the manager was nice to me, but as it turns out, he's the one who was talking down to my wife. His words to me of apology are meaningless. They refunded her money, but I won't be back to a place that treats people, especially women, like this.
9 years ago (19-09-2017)
Was quoted a price for mounting, balancing, disposal of old tires, and lifetime balance and rotate over the telephone. I made an appointment for the service and confirmed the services upon check in. I was told that "lifetime rotate" was not available as I did not purchase my tires from Firestone. This is "bait and switch". I was very clear that I purchased my tires from another vendor and was quoted a price for the services I requested only to be told something different when I checked in. Tire Rack shows this Firestone offers "Lifetime Balance and Rotation" for $9.99 for each wheel. I would say that the Tire Rack listing isn't correct about this particular Firestone Complete Care Center.
9 years ago (14-10-2017)
These people don't know what they are doing! I have taken my car in for an alignment for pulling but I wore out 2 brand new tires because the alignment wasn't done properly. I took it back in when I noticed the wearing on the tires and they said, yes your alignment is way off, but they did the alignment just a few months prior! It cost me 2 new tires again because they were unsafe to drive on when rotated. Don't trust them.
9 years ago (03-02-2018)
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