Firestone Complete Auto Care

Reviews, get directions and contact details for Firestone Complete Auto Care

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One stop shopping for all of your vehicle needs. From tires, auto service, batteries, brakes, alignment to our DriveGuard run-flat tire technology, our skilled technicians are ready to serve you.

Address: 273 Genesee St, Utica, NY 13501, USA

Phone: (315) 272-4137

Website

State: New York

Zip Code: 13501

Opening Hours

Monday: 7:00 AM – 6:00 PM
Tuesday: 7:00 AM – 6:00 PM
Wednesday: 7:00 AM – 6:00 PM
Thursday: 7:00 AM – 6:00 PM
Friday: 7:00 AM – 6:00 PM
Saturday: 7:00 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews

I've been a cuatomer here for a few years now and I'm very satisfied. Excellent service, treated like royalty. Highly recommend to everyone. They literally go out of their own way to help a customer. Great deals on tires.

 7 years ago (10-12-2017)

They did not take extra care to make sure they did not damage my painted rims when they mounted and balanced my tires.  Brand new rims have nice gouges and scratches on them now.

 7 years ago (18-02-2018)

Good service at a fair price. Bought four high quality new tires w/ damage replacement Warranty an oil change + filter, NYS inspection, alignment, mounting and balanceing, and break light bulb replacement. After labor and tax it came to $818.00 not bad!

 7 years ago (20-12-2017)

Update 11/2017:
Mark and Armin always go above and beyond to make sure that my vehicle is repaired correctly and in a timely fashion. Garry, SherJan and Austin are always polite and work hard to get my vehicle repaired and me back on the road safely. I'm so thankful to have a repair facility that I can trust with my vehicle and not try to sell me repairs I don't need (like other places) because I'm a woman and don't know everything about cars.

Original review:
I have been bringing my vehicle to the Utica NY Firestone for about 2 years. Their recommendations for repairs are always accurate and I don't feel pressured into buying something unneeded. As a single mom, it's hard to trust someone in a male-led industry like auto repair, but I feel confident in my choice at this location. If a repair recommendation is made, and money is tight, I can ask "is this a safety concern or can it wait?". They have always been honest and upfront with me, and explained the pros and cons of immediate repair vs waiting a few weeks or even months. It makes the repair decisions easier to make when you know what you're up against. 

I have switched over to all Firestone/Bridgestone tires and am happy with that decision as well. They last longer than the Cooper tires I had been buying for years.  

The employees are accommodating, even going so far as to put a movie in for my son to watch (instead of day-time TV) while we waited for a repair to be done. 

I highly recommend them.

 7 years ago (20-11-2017)

Beware of paying with cash here, they "don't keep cash" to refund customers.

 7 years ago (19-12-2017)

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Firestone Complete Auto Care

Reviews, get directions and contact details for Firestone Complete Auto Care

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