Firestone Complete Auto Care

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One stop shopping for all of your vehicle needs. From tires, auto service, batteries, brakes, alignment to our DriveGuard run-flat tire technology, our skilled technicians are ready to serve you.

Address: 1738 Gervais St, Columbia, SC 29201, USA

Phone: (803) 250-2598

Website

State: South Carolina

City: Columbia

Zip Code: 29201

Opening Hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 7:00 PM
Saturday: 7:00 AM – 6:00 PM
Sunday: 8:00 AM – 5:00 PM

Update Info

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Reviews

I’ve gone to this firestone 3 or 4 times since moving here and I’ve never been disappointed. The employees are nice, funny and have never tried to sell me unnecessary items or scam me, even though I’m sure they knew they could since I know nothing about cars! The waiting area is nice and they are always quick to answer questions. I’ve worked with Dorian and Brett before - both great guys. Chains like Firestone might be a little more expensive than a neighborhood place, but when you don’t know the area well (like me) and want to be able to carry warranties or whatever to other states this is a great place to go. I don’t think I’ve really over paid here. They even apply discounts. I trust them. Definitely recommend and I’ll miss these guys once I move soon!

 7 years ago (11-04-2018)

All the 1 star reviews are probably true. I made an appointment for very simple maintenance and they didn’t even move my car for over an hour. 
At least the people working there are nice about it.

 7 years ago (26-03-2018)

Great customer service. Fast, efficient, and accurate on problems with the car. I asked my mechanic to be sure they were telling the truth and my mechanic agreed with the problem that was told to me by the firestone technician. I will return--especially to this location (Gervais Street). And last but not least, I'm always a fan of businesses who recognize the military!

 7 years ago (21-03-2018)

Very nice staff at this location! My air pressure gauge was on, and they checked my air pressure of all 4 tires right away and filled them up. Michael especially was very sweet, and he offered to check my oil level for free since I was going on a road trip, all at no cost and within a few minutes. I’ve also been to this location before to get a flat tire patched at a very reasonable price. Highly recommend!

 7 years ago (09-12-2017)

Let me start by saying the manager Jordan is a very nice man and nuff respect to Jordan the technician that worked on my car it was very bad customer service the problem I'm having with Firestone is very simple they keep on putting on a manufactured alternator on my car and it makes my car battery light comes on because the manufacturer alternator sense of false signal. 
I explained to the technician this morning that when you switch out the alternator please use a new alternator not a manufactured one and they still use a remanufactured alternator so I said to the technician wouldn't make sense if you change the alternator to a new one. Is attitude was very nasty but Jordan wasn't there he left for the day Jordan is the manager I will be talking to Jordan tomorrow to clear the sub and the 

technician told me it's a $123 for the new alternator very bad customer service
So with the $600 plus the  $123 that would be $723 Firestone charge me with really bad service on Facebook on their page also

 7 years ago (27-12-2017)

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Firestone Complete Auto Care

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