Pep Boys Auto Parts & Service

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Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online.

Address: 1804 Broad River Rd, Columbia, SC 29210, USA

Phone: (803) 750-0161

Website

moc.syobpep@sutcatnoc

State: South Carolina

City: Columbia

Zip Code: 29210

Opening Hours

Monday: 7:30 AM – 8:00 PM
Tuesday: 7:30 AM – 8:00 PM
Wednesday: 7:30 AM – 8:00 PM
Thursday: 7:30 AM – 8:00 PM
Friday: 7:30 AM – 8:00 PM
Saturday: 7:30 AM – 8:00 PM
Sunday: 9:00 AM – 6:00 PM

Update Info

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Reviews

I went in last Saturday to get my brakes and alignment checked. I called the day before, and was pleasantly surprised to get a morning appointment. I was worried a Saturday appointment might take all day, but they had me done in around 2 hours. Katie and T. were great. Everything was explained to me, they kept me updated throughout, and checked to see if I had questions. The cost was reasonable and I can tell a big difference in how the car drives now.

 7 years ago (13-04-2018)

Quick service price was a question at first but cleared up after discussed with service manager. Was happy with how fast I got in when no other repair center could help. Will try out the oil change service.

 7 years ago (10-04-2018)

The wait time is always long. And after my experience with them last year, I will not be taking my car back. It started in October,  when they assured me all I needed was new brake pads and rotors all around. They kept my car for maybe a total of 4 days, I remember having a rental for at least part of it not the whole week, as soon as I got the car back and started driving, it overheated and broke down in the middle of the freeway in Columbia. I had to get it towed back to be told that the front brakes need to be replaced and I needed new calipers as well. They fixed it after having my car for 3 days and when I got it back to the hose to my radiator with split and they said that didn't happen while they had my car. But what didn't make sense it that they change the calipers and looked in my car they would have noticed the radiator hose was split because I noticed it from the time I got in the car and started driving. I then had to bring my car back after work after I had already talked to someone about what happened they told me they didn't have any hoses for my car and I had to leave it there again for about 2 days. This was all within a month and I probably spend somewhere around $1,500 if not more because they misdiagnosed the problem. And after I got my car back the first time I told him that there was still some smoking coming from the brakes but they assured me that was the rubber burning off of the new brakes and/or rotors. And after months of my car continuously overheating due to the brake issues, the motors, fans and entire heating system needs to be repaired and replaced.

 7 years ago (14-03-2018)

Great place to get work done. However, they take a very long time to acknowledge that your vehicle is complete with whatever it is that you needed done. Got a tire changed, and it took them more than 30 minutes to let me know that it was done and ready to be paid for. Oh, and I was sitting in the lobby, meaning, no courtesy call was necessary since I was around the front desk clerk and all other employees. To include the mechanics who put the tire on. The rates were good, and they have some of the lowest prices in town for tires.

 7 years ago (18-10-2017)

Have good selection but did not have what I was looking for.

 7 years ago (07-03-2018)

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Pep Boys Auto Parts & Service

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