Firestone Complete Auto Care

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One stop shopping for all of your vehicle needs. From tires, auto service, batteries, brakes, alignment to our DriveGuard run-flat tire technology, our skilled technicians are ready to serve you.

Address: 2610 US-34, Oswego, IL 60543, USA

Phone: (630) 608-6091

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State: Illinois

Zip Code: 60543

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Reviews

Keep an eye on the techs during service. Requested a full synthetic oil change per the coupon I had found online. No problems there. Happened to notice the tech not using the requested oil type without notifying me and I brought this up on checkout. Was told that the requested type was out of stock after the service had been completed. Without request, the cashier fully reimbursed me for the service and showed me a bottle of what actually was put into my vehicle. While the change was still made with a full synthetic, it was not the kind the coupon had listed and I had previously requested & I was not notified by any staff of this change until I had brought it up. Other than this, service was fast, my vehicle was taken in on the scheduled time, and the staff was nothing but polite. 

 8 years ago (09-07-2017)

If you go here, be sure to compare estimates from other reputable shops and service centers before getting your work done. And make sure your prescription meds are not laying in the console where they can be seen. Also, the size of company you work for can effect the estimate you are given.

 8 years ago (05-07-2017)

So Karl has gone and now a 1pm appointment becomes "I will have it in soon" and it is 130pm now. Here is my previous post a different story...

I never feel like I am just a customer when I walk in the door. Karl is always willing to help, even drove me around while we tried to figure out a strange sound in my car. 

Thanks!!

 9 years ago (29-06-2016)

Did not honor appointment.

 7 years ago (17-09-2017)

Karl, Jim, Nick and the guys in the back are great! There is a family type feel and can tell you will get great customer service and honest recommendations when you walk in.  Highly 
suggest this location. They go above and beyond and the technicians are the best in the area in my opinion.

 9 years ago (17-10-2015)

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Firestone Complete Auto Care

Reviews, get directions and contact details for Firestone Complete Auto Care

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