River View Ford

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Address: 2200 US-30, Oswego, IL 60543, USA

Phone: (888) 994-1003

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State: Illinois

Zip Code: 60543

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Reviews

This is my go to place whenever I need anything done on my Fusion.  Jess in Quick Lane, is very friendly and professional. This time it was brakes and tires, he saved me the work and called around for the best price. They have a Price match guarantee.  I highly recommend Riverview Ford for your next new car or any necessary repairs.

 8 years ago (26-09-2017)

I have purchased 3 Ford Explorers from River View Ford.  John Hennessy is fantastic to work with.  He streamlines the purchasing process for me and gets the exact car that meets my needs.  His service team is gracious and professional.  Thanks so much for your expertise and professionalism from the point of purchase through out the many years of servicing my cars.  It's a pleasure to work with your team.

 8 years ago (19-09-2017)

I bought a used mustang convertible the other day from River View Ford. I had a good experience with my salesman, Rich. Rich was very friendly and helpful. He was not pushy at all, which made the experience so much better. I felt I got a good price for the car and that the dealership worked with me on it. After taking delivery of the vehicle, about 5 minutes into my long drive home, the service engine soon light came on. Obviously, I was not happy and quite concerned. But after contacting the dealership and bringing the car back in the next day, the car was fixed. They stood by the car they sold me and fixed the issue(which was not a big issue at all). All in all, I was very happy with my experience with River View and I would purchase another vehicle there in the future. Also, the service department was great and if I lived closer I would definitely be bringing both my new used car and my other car there for service. I recommend them as a dealer and a service department.

 8 years ago (23-06-2017)

Service is always great, but I'm sick and tired of the emails stating that I missed my appointment when my truck is already there!! Then I get the same story, sorry. Well there not sorry because they do it all the time. So this last time I said if you're really sorry then pay my bill. I'm always bringing in my truck to RIVER VIEW FORD for service, you can easily look just like looking at my truck in your yard, and when my truck was done not a word just here is your bill. Heck if I'm going to be treated this way by Ford I guess I'll be looking at other truck manufacturers. FORD giving me a new  opinion on customer appreciation, "   Just shut up and pay your bill "  loyalty doesn't mean anything anymore.

 8 years ago (29-08-2017)

I was looking for a pick-up truck for my son.  John Hennessy took in a trade from a long time customer who always had the truck serviced with him.  He held the truck until I could bring my son in to look at it and then gave us a great price.  I highly recommend him and his dealership!

 8 years ago (15-08-2017)

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