Firestone Complete Auto Care

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One stop shopping for all of your vehicle needs. From tires, auto service, batteries, brakes, alignment to our DriveGuard run-flat tire technology, our skilled technicians are ready to serve you.

Address: 1515 Chiles Ave, Fort Carson, CO 80913, USA

Phone: (719) 373-6750

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State: Colorado

Zip Code: 80913

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Reviews

I bought a 12 year old car with 160,000 miles on it. After driving for a couple days I noticed the brakes were making a little noise, I took it in for a free brake inspection. I was honestly expecting them to come back to me with a list of things they would try and tell me I needed (due to former experience with other shops).

 Instead, they exceeded my expectations and were 100% honest.

 They let me know everything is in good shape and that the noise was from rust due to the car sitting unused for so long (which they stated should correct itself in a couple of weeks).

I'll definitely come here for future needs as they have earned my trust. 

Thanks team 

 7 years ago (04-08-2017)

My daughter took her car in for an oil change. When she went to pay for the service they informed her the air filter and a license plate bulb needed to be replaced (I do appreciate that they inspected other items on her car and informed her of the status of those items). When she asked how much that would cost, they told her it would cost $82.....SERIOUSLY!!!!!!
I understand it is a business and their #1 priority is to make a buck but $82 to change a bulb and a filter is absolutely ludicrous and seemingly criminal.
I will never use Firestone again for anything!!!!

 7 years ago (30-07-2017)

I agree with a previous reviewer: convenience  is about the only redeeming quality to this place. I purchased 4 new tires from Firestone  with full warranties. Got a nail in a tire, used fix-it flat to drive it to this place, only to be told they wouldn't replace it under warrantee because I used the Fix-It Flat. Fine, but they wouldn't repair the tire either, and wanted to charge $86 for a replacement. A quick call to a competitor confirmed that a $15 repair is do-able. This is the 2nd time I've taken my vehicle here, and the 2nd time I've been jerked around, but the last time they'll get anymore money.

 7 years ago (30-08-2017)

My buddy brought in his car for a simple nail in the tire for a patch. They purposely offset the patch to say there was "two holes" and it was now unrepairable. Being a mechanic myself knew they purposely did this to make money on him after the remark "we could make more on an E-7" was made. They ultimately ended up putting a brand new tire on it refunded back to my buddy for their wrong doing. I would never trust this place.

 7 years ago (26-09-2017)

They told me I had a different engine in my pickup then I actually have put in the wrong oil based off of their wrong assessment. I paid for a lifetime allignment also and had to take it back 3 times. They never did get it right.  Each time I had to take it back they told me I was a previous customer and had to make another appointment to fix their mistake. They never apologized for the issues and never did give me answers every time I asked about why they were having issues. i would never recommend them.

 7 years ago (23-07-2017)

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Firestone Complete Auto Care

Reviews, get directions and contact details for Firestone Complete Auto Care

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