Firestone Complete Auto Care

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One stop shopping for all of your vehicle needs. From tires, auto service, batteries, brakes, alignment to our DriveGuard run-flat tire technology, our skilled technicians are ready to serve you.

Address: 1387 SR 7, North Lauderdale, FL 33068, USA

Phone: (954) 633-2364

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State: Florida

Zip Code: 33068

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Reviews

Had brakes done here due to lifetime warranty on pads. Was told rotors did not need to be replaced, they would just cut/machine them this time, however next time they would need to be replaced. Have had issues since then and have gone back twice in less than a month and each time their solution was to cut/machine the rotors again, and now, 4 days after the last time they worked on the brakes, the issue is back yet again.

So much for "lifetime" warranty on pads and guaranteed service. Rotors have been cut three times after I was told they could only do it once, taking to another more reputable mechanic to have rotors replaced and possibly even pads replaced (just to be safe) even though my current ones are supposed to be "new".

I'm done with Firestone,  especially this particular location!

 8 years ago (25-08-2017)

Service is awful, guy told me the tech just went on break.  They have 10 bays there but only one guy working on tires.  I went there 3 times every time there is over an hour wait to put a plug in a tire from a nail.  Thanks for the great road hazard service charge that I cant use!

 8 years ago (17-08-2017)

I left my car to get the tire patched around 8:15 am. I was told that there was "a bit of a wait." I had no problem waiting a couple hours, knowing that by the time I returned it would be complete. I returned at 11:15, 3 hours later, and my car had not even been touched. I'm never one to complain, but 3 hours for a simple patch is ridiculous. Now I'm sotting here waiting to get the tire fixed. I'm so unhappy and frustrated with the situation. It's been 10 minutes and I'm getting more and more upset as I wait. Extremely poor service. 

 8 years ago (05-07-2017)

Good experience. The man behind the desk was very personable and helpful. It did take almost an hour to do a tire rotation when I was the first appointment of the day, so not a huge sense of urgency. Would probably go back. 

 8 years ago (27-06-2017)

I have been a long time firestone customer and this was disgraceful. It took them over 5 hours to put on 4 new tires and during the process they didn't perform a correct balance service,.. I had to come back the following day, they lost several screws for my rims, scratched one and my car shakes when I drive it which is a new problem. When I went back to customer service the technician was trying to stop me from talking to management and he wouldn't even give me his name,... I'm now struggling with a new problem and will be taking this to their corporate office as at a facility level I've gotten nowhere.... I was treated with disrespect and paid top dollar for what has now caused me to have more headaches.... very disappointed and extremely frustrated 

 8 years ago (21-06-2017)

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Firestone Complete Auto Care

Reviews, get directions and contact details for Firestone Complete Auto Care

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