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Reviews, get directions and contact details for First Citizens Bank

Address: 1725 Indian Trail Lilburn Rd NW, Norcross, GA 30093, USA
Phone: (770) 921-8008
State: Georgia
Zip Code: 30093


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Reviews
Worst customer service ever!!! As a business owner customer service is #1 in my opinion. I have never visited a bank and the staff never acknowledge the customer at all. For 50 mins I waited to close a "Best Bank Account". Waited on a Reprensative with 5 customers waiting before us, and still no one asked what service did we need. I walked to a office with a bank rep. seating inside and she said we had to wait on another Rep to close the account(which was not the truth).. Finally,.. a teller walked over asked if we needed help(because she seen us waiting a long while). I will never be back.., I would tell any new customer to run from this bank. Trust me your money will be better off at another bank.
8 years ago (03-07-2017)
Nice staff very friendly dress nice aways open on time great service no long lines
8 years ago (28-06-2017)
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