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First Connecticut Bancorp Inc

  1. Connecticut
  2. Connecticut Finance
  3. Connecticut Bank

Reviews, get directions and contact details for First Connecticut Bancorp Inc

Address: 1 Farm Glen Blvd, Farmington, CT 06032, USA
Phone: (860) 676-4600
State: Connecticut
City: Farmington
Zip Code: 06032


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Reviews
I have never seen a more unprofessional business in my entire life. If I could give zero stars, I would! We have been waiting OVER 2 MONTHS for an auto loan refinance and 2 months later, it is still not even STARTED!! I called and the loan officer asked me to fill out an application as if paperwork has not even begun when he assured me every other time that it was all set and being processed. I don't want to hear how busy and short on staff you are! Normally especially in this climate I am more than understanding regarding short staffed businesses, but this was handled so POORLY and unprofessionally they do not deserve my compassion or understanding! THE WORST!!
Very unusual and unprofessional experience. I applied online to open a share savings because one of my employers are listed for qualification to their credit union. I then spoke to Jay Loan Officer in detail and explained what my goal was and various financial avenues I was willing to take to achieve my goal. I was looking to purchase a car and I wanted to deposit the cash into a savings account and just pay cash for the car while the cash would be made into a secured loan at a rate JAY suggested of 1.5-2% which would have been less than what the dealer would have been able to get me. He tells me F2F he would speak to her SUSAN BROWN CEO even though she was on her vacation and tells me the following day via phone... Susan Brown the CEO did not even want to agree to do a secured loan because of the amount $50000.00, which is not a lot for a car, as if they don't need need large depositors at their CU; they did not want a large loan amount on their books... Mind you SECURED WITH CASH... Then when he ever said they do Criminal Background checks on their customers I WAS OUT DONE...what happen to credit score qualifying. It is my opinion and with prejudice that you stay as far away as possible.. Very personally invasive and unprofessional... I will be closing the accounts I opened.. NOT INTERESTED Just as THEY WERE'NT
I find them do be unprofessional. Not sure why they are having such problems but this type of behavior is more recent in the last 5 years.
AAA sign me up for an auto loan with them it has been a nightmare from the very start. and all my information wrong in their system from the beginning including email and address. I mailed them hard copies of my electric bill and water bill to prove my current address they added it to my file but did not update my address. I had to drive from where I live in West Hartford all the way down to their branch. There online banking it's funky and does not allow any check deposits over $900. don't even think of trying to get anybody on the phone at that branch cuz they're all incompetent and they will just switch you to someone else. Then recently they stop auto pay for my car loan. For nearly a year my car payment was being taken directly out of my savings account that I have with them. I'm going to begin the laborious process of contacting them over the phone to remedy the issue. I've already received too late fees I was unaware of them because they had the wrong address on file. I heard you anyone to go use a different bank.
Hey another bad review...what could that hurt like a hard inquiry on your credit! I'll admit right now my credit isn't the best. I have already been approved for financing on an auto loan through capital one but thought to try a local credit union. HORRIBLE IDEA! Jay said that he would be able to help me out after I told him my situation and discussed my credit in detail and how I hired a company to help me repair. WRONG. Long story short, no financing through this credit union but a nice hard inquiry to help WORSEN my credit after I told Jay I wasn't looking to apply and put a hit on it if there wasn't a chance they would go forward with me. Thanks for the help! NOT! I will NOT be going to them in 6 months for refinance.
Worst bank ever. So unhelpful. They never return calls. Especially the loan dept. Im trying to trade my car in and trying to get advice from them is like talking to my 2 yr old. Guess ill get screwed again like i did taking this loan out with them in the 1st place! Stay away.. do your self a favor
Never got a welcoming packet or booklet explaining anything or options to make payments. Had to drive 30 mins and make a payment in person and ask about online payments to then receive paperwork to fill out and fax to them to get that setup.
Ok so I got a loan from this bank and they started off bad and got even worse!!!!! First double whacking me on my payments charging me two times each month. Then they say they fixed it and happened again so I called they "fixed" it again... that was bull! They fixed it alright now I have made all of my payments and they reported me as not making my payment!!!! And hit my credit report! I am beyond pissed off!!! THEY ARE TGE WORST BANK I HAVE EVER EVEN HEARD OF!!!!!!!! I WILL BE REFINANCING AS SOON AS I CAN.
If you happen to be looking for a loan, set up a saving/checking account or anything else while in Connecticut, then stay away from this bank or Credit Union. Its staff -- highly unprofessional -- is likely to inundate you with a heavy barrage of phone calls on the day your payment is due. And while the vast majority of financial institutions normally wait for at least two "missed" payments before sending you a reminder, this lending institution will not hesitate to send you a dispossess notice as a first reminder. Duplicate billing is also common, according to some customers. Its rates are the highest among financial institutions of the same size, thus raising serious questions about this institution's suitability to serve the public in any meaningful way.
Literally the worst ank ive had the misfortune of having to use. Purchased an atv and was financed through fccu. Never recieved a customer packet or payment booklet. Any time i called to ask for one it was "in the mail" to avoid having to work with the further i paid the loan in full was told my title would be mailed in 2 weeks. 6 weeks later no title. I call in to check on the status im given a blanket response of we are backed up and it should be out in a few weeks. Never even bothered to ask for the account or loan number just gave me that response. Avoid at all costs.
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