First Convenience Bank

Reviews, get directions and contact details for First Convenience Bank

Address: 200 W Camp Wisdom Rd, Duncanville, TX 75116, USA

Phone: (972) 298-8645

Website

State: Texas

City: Duncanville

Zip Code: 75116

Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 12:00 – 4:00 PM

Update Info

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Reviews

I'm shocked at the negative reviews. I've never had a problem with this branch. They are ALWAYS professional with me.

 8 years ago (03-05-2018)

Customer service is terrible.They can not give change for a 20 unless you have an account???..Will not come back nd will tell everyone not to go there.

 8 years ago (22-03-2018)

One of the worst branches I have been to! I asked to have my money available today or just cash the check, was told 10 minutes and it would be available. After 30+ unanswered calls, an hour and a half wait, it still wasn't ready!! It took going back up there and nearly causing a scene for it to be fixed. NOT GOING BACK!! WASTE OF PRECIOUS TIME!!! Half a star would be more accurate....

 9 years ago (11-06-2017)

MELISSA AND THE OTHER MANAGER ARE RUDE FOR NO REASON,AND THE NEW HISPANIC LADY AS WELL AND I HAVE HISPANIC IN MY FAMILY I BEEN COMING FOR 2 YEARS AND MELISSA AND VERNA OR WHAT EVER HER NAME IS ALWAYS TRY TO ACT LIKE THE CUSTOMER IS IN THE WRONG WHEN THEY ARE INFRONT OF THE COMPUTER THE REST OF THE STAFF ARE GREAT IF I GET ONE MORE MISTAKE ON MY ACCOUNT THE NEXT STOP WILL BE BBB!!!

 9 years ago (16-11-2017)

Been with this bank over 11 years never had any problems, until I came to this location to withdraw money out of my account, bank teller and manager asked me so many questions before I could get my money out they wanted my debit card which is normal no problem there, but then they asked for the original ID from when I opened my account which is when I was 18 and I'm now 29, gave them my current ID which is what I been doing since I can remember, that was the first bad part, then they asked me to verify my email, home address, social security number just so many questions it made me feel like there was no trust at all, just completely wrong, will start going to different locations.

 9 years ago (27-05-2017)

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First Convenience Bank

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