First USA Storage

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Address: 560 Tiny Town Rd, Clarksville, TN 37042, USA

Phone: (931) 347-2358

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State: Tennessee

Zip Code: 37042

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Reviews

Absolutely excellent. Friendly and genuine staff make business a breeze. Costs are agreeable and low for anywhere from short to long term storage without any hassle. Would recommend 100%.

 8 years ago (15-05-2017)

Great friendly positive staff, had a storage unit there for over a year. Rented multiple trailers through their Uhaul service. A great experience every time. I wish there were more people out there in the world like the two people who run the place!

 8 years ago (13-05-2017)

Great Customer Service, they are very help and were willing to answer all my questions with no problem. Also, I rented a haul from them twice, NO ISSUE!

 8 years ago (02-05-2017)

Really upset at the fact of paying my bill on December 12, 2016 only to find out that on December 24, 2016 when I wanted to add some things to my storage to my surprise there was a second lock on my storage container..the bill was not late until December 15 ...but unbeknownst to me they put the locks on on the 5th of every month if your bill isn't paid (this was never explained) ..From December 15 to December 27 this lock has been on my storage container and even after getting in contact with the Managers on December 24 by inbox on facebook..they saw my messages and NEVER responded..I wrote back SEVERAL times by facebook with no answer...it wasn't until I physically call them on  December 27 (b/c) that was the next business day that they were open her response was.."i'm sorry"

I asked for a discount..her response "we don't give discounts"..I asked to speak to the owners. Her response "they won't call me back".. 

I said there should be a better system in place for removing locks when a customer pays. .her response "I don't have time to check every container on the property to make sure locks are removed"

I am appalled that as a paying customers I cold not retrieve or add anything to my storage container because of their error. This is unacceptable and completely unprofessional. 

If I could I would give them 0 stars

 8 years ago (27-12-2016)

Best place in clarksville to get a uhaul,  the people in the office are some of the nicest and understanding people I've met in a long time.  Nothing like going into a business and being treated with respect. Thanks so much 

 8 years ago (10-11-2016)

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