Fitness Connection

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About

Fitness Connection is more than just a gym - we offer a well-rounded, interesting, and inspiring approach to fitness!

Story

Fitness Connection is more than just a gym - we offer a well-rounded, interesting, and inspiring approach to fitness!

Address: 255 Disc Dr, Sparks, NV 89436, USA

Phone: (775) 359-9393

Website

ten.liamessentif@cftcatnoc

State: Nevada

City: Sparks

Zip Code: 89436

Opening Hours

Monday: 4:30 AM – 11:00 PM
Tuesday: 4:30 AM – 11:00 PM
Wednesday: 4:30 AM – 11:00 PM
Thursday: 4:30 AM – 11:00 PM
Friday: 4:30 AM – 10:00 PM
Saturday: 6:00 AM – 9:00 PM
Sunday: 6:00 AM – 9:00 PM

Update Info

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Reviews

The pricing is good and the facility is nice, its just ran by a bunch of amateurs who could care less. One of the head managers who signed me up originally turns his nose up at me every time I walk in after signing up. Hey Fitness Connection tell your managers to stop acting like punks!!!!

We had a situation where we were trying to change out account and they wanted to charge me a new application fee for 4 of us and I have been with them for almost 3 years now, what a bunch of monkeys that are running this location. We currently pay the $19.99 a month for 2 accounts and wanted to lower it to 4 $9.99 accounts so my daughter could go in, and they are screwing with me. Absolutely no class or loyalty even after spending money there for years. After getting nowhere with the staff, the manager Brian refused to even come out and discuss anything with us, he is too good for that!!!! I am so sick of IDIOTIC behavior by corporations that don't care about the client and act however they want to!!!! 

I have a lot of friends who work out here and that is the only reason I stay, about 90% of the staff is rude and extremely unprofessional. The weights are never where they belong and it stays very unorganized on a daily basis, I have even watched their own trainers and staff load the racks incorrectly.

BTW, dont bother with your canned response telling me how much you care but then dont do anything about it, just change your methods and clean the weights up. There are plenty of other gyms to join if not!

 7 years ago (23-02-2018)

Sad how a company like this handles cancelations. 

You should be able to email a cancelation. But they choose to use a form that you must fill out online, which did not process when I did fill it out. Twice. 

I highly recommend you use another gym. Any gym but this one. 

After being a member for over 10 years this company treated me like sh**

They suck and should go BK due to their customer service. 

In the end they try and squeeze as many $$ out of you as possible by making it very difficult to cancel the agreement. 

May their terrible approach to customer service come back to them.

 7 years ago (20-03-2018)

The price is reasonable, if not lower than I have found in other areas.  It includes daycare, pool, unlimited classes.  I use the trainer program and find it to be amazing.  My trainer, Amanda, is amazing.  The facilities are clean.  Some equipment is getting older, but they are replacing it.  The pool has not been closed in the three months that I have been going here.

 8 years ago (21-11-2017)

There are several gyms in the Reno Sparks area, but I decided to join FC, April 2017, because of the pool, so that my wife and I can do aqua aerobics at some point.  The morning crew has continued to be friendly and helpful when needed.  The bathrooms remain clean.  Other than the number of people sometimes making it difficult to get to the machine or free weights I want to use, I do not have an issue with the number of people in this location.  There always seems to be machines that are out of order, which becomes troublesome they often remain that way for days or from week to week.  As of late the smell in the men's locker room has become over powering and needs to be taken care of.  
The hours of operation are very nice for my work schedule, I do wish they had the option to have their classes spread out a bit more, but I understand that they need to appeal to the masses.  
Overall, the place is a ok for coming in and getting through your workout.  You may not get to your machine or weights right away, but some people are willing to allow you to work in with them.

 7 years ago (30-01-2018)

Staff is super unfriendly and useless... day care is a plus but, they are now closed on Sundays. That blows for us ppl who work through the week and work out on the weekends and have little ones. Gym typically is over crowded and parking is hard to find. Prices are good, pool and classes are a plus... but I can’t give more than 2 stars.

 7 years ago (28-01-2018)

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