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Reviews, get directions and contact details for Fitness Connection

About

Fitness Connection is more than just a gym - we offer a well-rounded, interesting, and inspiring approach to fitness!

Story

Fitness Connection is more than just a gym - we offer a well-rounded, interesting, and inspiring approach to fitness!

Address: 5390 Longley Ln, Reno, NV 89511, USA
Phone: (775) 853-7373
ten.liamessentif@cftcatnoc
State: Nevada
City: Reno
Zip Code: 89511


Opening Hours

Monday: 4:30 AM – 11:00 PM
Tuesday: 4:30 AM – 11:00 PM
Wednesday: 4:30 AM – 11:00 PM
Thursday: 4:30 AM – 11:00 PM
Friday: 4:30 AM – 10:00 PM
Saturday: 6:00 AM – 9:00 PM
Sunday: 6:00 AM – 9:00 PM

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Reviews
The gym is big and decent, but they only care about MONEY!! Not about the member at all. Their customer service is absolutely horrible. Even their supervisors (I spoke with Byron). My father recently had surgery and can't go to the gym. We found out you have to give 30 days notice. Which is their “policy”, but under medical reasons, I personally think it should be waived. To make matters worse, since we cancelled in Feb and since there's only 28 days, my father is being charged for 60 DAYS, when he cannot even go to the gym!!! Because it falls short of 30 days. So I asked for a proration back for the 28 unused days and he said there is nothing they can do. Any company has the power to help people who are sick, but this gym & the people are ridiculous and greedy. So buyer beware. I would never recommend this gym to anyone based on principle.
7 years ago (01-03-2018)
Great gym for the price. The lockers, sauna and pool area are all kept clean. Tattered cushions on the machines are replaced regularly, and they have great classes. They also have a location in Sparks.
7 years ago (15-01-2018)
The daycare hours SUCK and they aren't open on Sundays now. The staff is rude and apathetic. FOR THE LOVE OF GOD get friendly people at the desk. They are the first point of contact when you walk in the gym. THIS IS IMPORTANT.
7 years ago (11-02-2018)
Morning staff have poor attitudes, day staff are alright. I guess you can’t expect decent professionalism when the cost is so cheap. They’ve also left some of the lifting equipment out of service for more than 4 months.
8 years ago (18-12-2017)
I went in after a poor experience with another gym. The assistant manager came to the front as I was waiting for someone to become available to help me sign up, he made sure I was being taken care of. Later he came back to check up on me while I was signing up. I told the staff my goals and they have been very helpful in giving me tips for both exercises and foods I should try to introduce to my diet. Very friendly and knowledgeable staff, I highly recommend you try them and sign up for a personal trainer as well.
8 years ago (08-06-2017)
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