Floor Store By Steamout

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Address: 35 Buick Ave, San Angelo, TX 76901, USA

Phone: (325) 949-3619

Website

State: Texas

Zip Code: 76901

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Reviews

Seriously so pissed with this company! My boyfriend had upstairs carpet put in about 3 years ago....well we needed to get carpet for our sons nursery downstairs ...so we ordered the carpet about a month ago or more I have been talking with Richard and he was very nice....well it was supposed to be delivered today July 10th, 2017 and Richard called me this morning to let me know our carpet was placed in someone else's house two weeks ago! You talk about pissed off!!! I don't get how a company doesn't know who's carpet is who's. The guy that got our carpet got an upgrade for FREE, but yet we still have to pay the rest of our balance! Nope we should at least get some kind of discount! It's their mess up! They should call the guy that got our carpet and explain to him what happened and if he wants to keep the carpet he can pay the difference but if not then he needs to get the carpet he paid for ( which I was told is a lot cheaper then the carpet we got) Richard told us that this guy walked in and said " dang that sure is some nice carpet y'all put in" so he gets the discount while the people who's carpet that is don't get anything! We asked for a refund and will never shop here again! Richard did nothing to help us or try to get us a discount! He was very rude in the end when my boyfrienf was trying to explain why we wanted the refund and Richard cut him off and said " no need to explain" so yeah we will never be shopping with them again!!

 8 years ago (11-07-2017)

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