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Reviews, get directions and contact details for Floral Haven Funeral Home, Cemetery, Crematory and Floral Shop

Address: 6500 S 129th E Ave Suite A, Broken Arrow, OK 74012, USA
Phone: (918) 505-7254
State: Oklahoma
Zip Code: 74012


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
My mother passed away last week so me and my dad were looking for a place to cremate her. The staff were very nice and respectful. They helped us choose a urn and took everything step by step. Last week was a life changing moment and I thank them for making this easy and smooth for us.
7 years ago (22-01-2018)
I bought an urn for my mother and they lost the lid! They had the urn two weeks and “no one noticed” until the day I came to pick up my mother’s remains. The service at this place isn’t at all what it should be. The first day calling they called me my mother’s name after asking both of our names and me clearly explaining who was who! I would call and leave messages for my “counselor” and get no returned calls! I’m sorry but the service at this place is horrible. The place it’s self is gorgeous but that’s about it.
7 years ago (04-10-2017)
I bought an urn for my mother and they lost the lid! They had the urn two weeks and “no one noticed” until the day I came to pick up my mother’s remains. The service at this place isn’t at all what it should be. The first day calling they called me my mother’s name after asking both of our names and me clearly explaining who was who! I would call and leave messages for my “counselor” and get no returned calls! I’m sorry but the service at this place is horrible. The place it’s self is gorgeous but that’s about it.
7 years ago (04-10-2017)
Incredible personal experience during a painful time in our lives! Jon Hoopert coordinated the entire process flawlessly. I highly recommend Floral Haven & Jon in particular, as the worst thing I have ever had to go through, laying my Dad to rest, went very well thanks to the team at Floral Haven! Thank you!
7 years ago (24-11-2017)
It is with regret that I must write this negative review. Floral Haven kept telling me that they treat people like family...unfortunately that doesn't seem to be the case. They are refusing to refund nearly $1500.00 my elderly parents have paid towards a prepaid cemetery plot and state that they can get a credit of $1500.00 towards merchandise in the future. What good is a credit to a cemetery???? Who keeps $1500.00 of an elderly couples money that they prepaid for a funeral they will never receive? I would never do business with these people. They've gone from what used to be a family owned business to now being part of a large corporation. This big corporation, in my opinion, is putting profit over people. My elderly parents, who live on a very fixed income, went for a free lunch to learn more about funeral prearrangement. The ended up signing a contract for more that $24,000 being told all along about how they are getting the deal of a lifetime at such a huge 20% discount which is a discount Floral Haven has never given before. According to the number they gave my parents, Floral Haven's claim is that a standard funeral is nearly $15,000 per person before this great discount. I'm sad that Floral Haven is going to keep nearly $1500.00 of an elderly couples money. This is not how I treat family. Shame on Floral Haven. Go to a local funeral home...not a corporate owned home. We'll take our business to someone who has a stake in the community and doesn't answer to a corporate office.
8 years ago (25-10-2016)
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