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Florida Public Utilities

  1. Florida
  2. Florida Local Government Office

Reviews, get directions and contact details for Florida Public Utilities

Address: Amelia Island Pkwy, Fernandina Beach, FL 32034, USA
Phone: (800) 427-7712
State: Florida
Zip Code: 32034


Opening Hours

Monday: 10:00 AM – 5:00 PM
Tuesday: 10:00 AM – 5:00 PM
Wednesday: 10:00 AM – 5:00 PM
Thursday: 10:00 AM – 5:00 PM
Friday: 10:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info
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Reviews
the worst service ever. they recently installed a new meter and my electric bill quadrupled. after they installed it the double billed me and resolving that took an act of congress as their staff (you have to go into their office since no one will answer the phone) lacks competence.
7 years ago (02-11-2017)
Web site down, they don't answer the phone. Very poor management. I am a customer of these people, an I too am wishing I had a choice. I'm very busy and usually pay my bill online using their website. Well, with it down, I cannot do that ! I've tried to call but an answer. I don't blame the workers, hell, it's probably only 2 or 3 workers answering 1000 calls. The management is to blame for this. Now the bill is late. And Ill be damned it I'm paying a late fee. They can kiss ol' rusty !!!
7 years ago (14-07-2017)
I have been a customer of this company for a few years in Fernandina Beach. I called them and said I wanted power turned on at my new house also in Fernandina Beach. The representative took my name, where I wanted the service, my 9 digit zip code. but changed the address and opened an account in my name paying for electric service at someone else's house. About 6 weeks later I received someone else's bill at my first address demanding payment within 2 days. I found out I had no service when the power went off the day of my closing. I called FPU on my cell phone and was told they did not service my home. It was a harrowing day trying to get power from the company which did service my property. They wanted cash up front and have a series of exorbitant fees, and feels for paying by phone -- FPU pulled the tape of my original conversation -- admitting it was there fault. I was told that the person who called my problem was not punished -- he was told that he had to follow procedure and replete back to the client the address they have ordered service for,
7 years ago (27-07-2017)
Waited ALL DAY 8-11 a.m. appointment window. When I called around noon I was told they don't really honor specific appointments. When back the 2nd time to check I was told they tried but I was not home and would have to pay an after hours service charge.
7 years ago (22-11-2017)
Power outage in a Sunday. Tried calling THREE times and waited nearly 20 minutes each time listening to their program in monitoring propane use. No answer. No power...and my phone's battery is almost dead. Not fun. Wish I had options to go with another company.
8 years ago (06-11-2016)
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