Flowers on Base

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Address: 3825 Leonardtown Rd #4, Waldorf, MD 20601, USA

Phone: (301) 932-7600

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State: Maryland

Zip Code: 20601

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Reviews

1 review
1.0 star rating 4/8/2016
I am very frustrated. I ordered from Flowers on Base because they said they could deliver to the lodge on a military base my wife was staying in another country. Well, my wife got a call the day it was supposed to be delivered that she needed to go to a flower shop off base and pick them up. 

I could have had her go to a local flower shop myself and not pay extra fees ordering from the states if it couldn't be delivered. They lied to me and took my money. I went with Flowers on Base because they would deliver to that base, I spoke to them on the phone to confirm. Lies!

My wife was post call after a 24 hour shift getting ready to sleep and got the call that she needed to drive off base and pick up the flowers. Not cool! I contacted Flowers on Base and all they could say was, I am sorry. They would not even refund the delivery fee I paid. They said the delivery fee was not for delivery and that it was for international fees. Not what the receipt says. 

Well, I ordered from them specifically because they said they could and they didn't deliver. Avoid the lies and forget getting any money back. I should have just ordered from the local shop and had one of her co-workers pick them up and put them on her desk. 

Military families separated for months and months and you try to keep the love and romance alive from around the globe and Flowers on Base just lies and takes your money and ruins it. 

Thanks for messing up a sweet gesture for my wife's birthday and doing nothing about it.

 9 years ago (08-04-2016)

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