Fort Knox Self Storage

Reviews, get directions and contact details for Fort Knox Self Storage

About

Fort Knox Self Storage Is a safe and secure place to keep your belongings. Climate Control, 24 hour Customer Service, key coded doors and Video Surveillance. Serving the Hudson Valley for more than 10 years!

Address: 9 Canal St, Middletown, NY 10940, USA

Phone: (845) 344-1030

Website

moc.ssxonktrof@tmkf

State: New York

Zip Code: 10940

Update Info

Similar places near

A W Express 1 miles very professional. Hard workers. Very flexible scheduling. Highly recommended.

Giant Lock Box 1 miles I've been a customer for over 2 years and will continue to be one for a very long tim...

Rite Storage 1 miles The staff is very friendly & do what they can to work with you. They make all transit...

Prime Storage 1 miles

U-Haul Moving & Storage of Middletown 2 miles Called to reserve a truck 2 weeks in advance. The day we were supposed to pick it up ...

Storage Solutions USA 2 miles Have been a customer for six years and NEVER a problem. high level of security and cl...

All Season's Self Storage Inc 2 miles

Columbia Self Storage 3 miles Clean n well maintained. Jeanne is there to help with anything you need. Highly recom...

Life Storage 3 miles It's less expensive than others in the area. Its quite a small operation. They are ...

4 Storage of Galleria 3 miles Porque es cerca de la casa de mí Amigo.

Galleria Self Storage 3 miles

Lock & Leave North 3 miles Well light,nice people and easy location

Guard Yourself Now 5 miles

Slate Hill Storage 6 miles excellent service, and great qualiity sheds at JMR sheds. WE highly recommend that y...

Storage Town 7 miles

Bullville Self Storage 7 miles

17K E-Z Storage 7 miles

Wurtsboro Self Storage 10 miles

Reviews

I rented a storage unit at Fort Knox Self Storage from December 2012 through June 2013. I chose Fort Knox primarily because of its location. (The Middletown site is within walking distance of where I live.) I didn't do any research beyond that, and now I regret my decision. I am writing this so you can avoid making the same mistake.

I visited the office in person to find out what was available. I was told that there was a unit of the size I needed, but the rent was more than I was hoping to pay. I said that I wanted to shop around to see if I could save some money, and I got up to leave. Before I reached the door, the office manager hastily made me an offer that was within my budget, so I sat back down and signed a lease. What she didn't tell me was that this was a temporary, introductory offer. After I moved my belongings into the unit, I received a letter notifying me that the rate I had been promised when I signed the lease was no longer applicable, and I would be charged the rate that was originally quoted. I paid the higher rate until I was able to make other arrangements.

When I returned to Fort Knox to move my stuff out, the roof had leaked, and there was an inch of water in one corner of the unit. (This was particularly alarming, considering that my unit was next to a unit identified as the "Breaker Room".) After I removed my property, I notified the office staff of the situation. There was no apology for my inconvenience. There was no expression of concern for the condition of my belongings.

As if that wasn't bad enough, I didn't even get my security deposit back. I discovered the leak on the 5th of the month, and my rent was due on the 1st, so I was charged for the entire month. (If you move in in the middle of a month, they pro-rate your rent accordingly, but apparently they can't perform the same calculation if you move out in the middle of a month.) As I write this, I am paying for a storage unit which is empty, except for a puddle of water on the floor.

If you are looking for a secure place to store items that aren't waterproof, keep looking. If you are looking for a place to start a mushroom farm, I recommend unit L12.

 13 years ago (14-08-2013)

Comment on this business

Map, Satellite View
Street View

to add Fort Knox Self Storage map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=fort-knox-self-storage&id=220199&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/fort-knox-self-storage-i220199.html" target="_blank" title="Fort Knox Self Storage">Fort Knox Self Storage</a></p>

Reviews, get directions and contact details for Fort Knox Self Storage

About

Find nearby businesses, restaurants and hotels

We use cookies