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Friendly Automotive West

  1. Washington
  2. Yakima Car Repair

Reviews, get directions and contact details for Friendly Automotive West

About

Automotive Maintenance and Repair shop established in 1954. New name, same great service!

Address: 5812 Summitview Ave, Yakima, WA 98908, USA
Phone: (509) 966-1090
ten.retrahc@9803afirf
State: Washington
Zip Code: 98908


Opening Hours

Monday: 7:30 AM – 5:30 PM
Tuesday: 7:30 AM – 5:30 PM
Wednesday: 7:30 AM – 5:30 PM
Thursday: 7:30 AM – 5:30 PM
Friday: 7:30 AM – 5:30 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: Closed

Update Info

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Reviews
These guys are GREAT!! I ran over a box knife & slashed my tire. They had a new set ordered and put on the next business day. Great prices, excellent service, fantastic staff. Love this place!! Highly recommend them!!!
8 years ago (16-12-2017)
Felix and his crew have done a tremendous job fixing my Honda. Great communication and fair prices. I really appreciate that in a mechanic!
8 years ago (25-10-2017)
I needed a quick rear brake job. I decided to call Felix and set an appointment for 10:00 am Saturday morning. I had already purchased brake pads and showed up at 10:00. I met with Damion. I needed my vehicle back by 12:00 and he called me at 11:30 to inform me that the job was done. Quicker than I expected. They took the time to properly clean and apply lubrication to make sure the brakes could wear correctly. Damion gave me measurement statistics of my old pads and existing rotors. Great place that I highly recommend! Cost was very reasonable and I am back on the road...
8 years ago (22-07-2017)
THE HITS JUST KEEP COMING (update on our last review) When I see a review about a business and I see a bad one out of many good ones I think someone is just out of line. But PLEASE don’t regard this review that way. We are patient people and have realistic expectations. We have been more patient than most people would be. If I could rate these people more than from 1 to 5 I would give than a minus 1 zillion. They are careless and their lack of pride goes way beyond ridiculous. They should just close down their business before they do any more harm. Got to say I was pissed when we were driving in the desert and our turn light assembly falls off the car because they broke the bracket holding it in place. We stopped ran back to pick it up and luckily It was damaged but intact. It is now duct taped to the front of our car as we were 1200 miles from home and in the middle of nowhere. We are waiting for a replacement part, another out of pocket expense we should not have incurred if they had been careful. We have continued to have trouble with our van do to their poor workmanship. Think just about every hose has leaked during our trip because they did not properly tightened them. We are still having trouble with the engine running hot. I hate to always point out the negative so here is a positive. After our last review we finally received 2 checks to cover repairs that were made to fix mistakes they made. Felix must have felt his ears burning. Of Course this didn’t include our time and labor (weeks). But we didn’t ask for that. We have several more expensive we have incurred because of their shoddy workmanship. Please don’t ever never go to these people. There are other businesses in town that would be happy to work on your vehicles and you would save yourself a lot of grief. There won’t be any more views over the next few months because the vehicle is going into storage for the season. Can hardly wait for the next mistake to show up, yah right. Sick of this whole thing.
8 years ago (17-11-2017)
If you are looking for a mechanic that will fix your car on time, fix it right, keep you informed and not do any damage to your vehicle don't go here. We spent over $6200.00 on our van. Had a rebuilt engine delivered to them and they said it would take 3 days. 15 days later we get it back and have to return it in an hour because it was bucking when driven on the freeway. 7 days later we get it back again. They changed the transmission mounts that we are sure might have needed to be changed BUT the van is still bucking and that is what they were supposed to fix. Did not go back to them but think maybe we have a transmission problem. No that's not the problem. We discover they didn't phase the distributor correctly and we take it back to them. Schedule an appointment and tell them we aren't leaving it as the repair will only take an hour. Get there and they can't work on it for 3 days. Really ticked. Go somewhere else and the guy fixes it in 15 minutes. The distributor was off 20 point. We sent them the bill for the repair as it was something that should have been done when the engine was replaced. The problems with this company just goes on and on. We even tried trouble shooting the problems created by Friendly. They also damaged the pulley attached to the harmonic balancer, I assume when they took out the engine. We spent many hours trying to find another and finally found someone who could take the wobble out of it. Sent them the bill for that, too. As of today they have not paid for the repair work we have had to do other places because they are too busy or just don’t care. We aren't talking about a lot of money. $64.00 for the distributor and $43.00 for fixing the pulley they damaged. The other damage to the van we have fix ourselves, like the bent back door, grease on the car seat, door and carpet, broken bracket holding the turn lights, leaking radiator hose fitting, loose brackets for the transmission, cruise control not working, and other evidence of sloppy worksmanship. If you are looking for a company that will make you want to drive your vehicle off a cliff after spending a ton of money this is the one to go to.
8 years ago (12-09-2017)
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