Safelite AutoGlass

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Address: 1602 W Lincoln Ave Ste 100, Yakima, WA 98902, USA

Phone: (877) 664-8932

Website

State: Washington

Zip Code: 98902

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

related searches: Safelite near me, Safelite repair, Safelite customer service, Auto glass repair, Safelite auto glass phone number, Autoglass near me, Safelite promo code, Windshield repair near me

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Reviews

I am really happy I went to Safelite autoglass in Yakima to replace not one but two of my windshields. Great customer service at a great price. I will definitely be returning with any other automotive glass needs.

 7 years ago (06-12-2017)

The gal at the desk is one of the nicest folks I’ve ever met. The technician completed the work in a timely manner, took the time to answer all my questions, and my windshield looks great! I appreciated the welcoming atmosphere, the free wifi in the office so that I could get some work done while I waited. Ooh! and the snacks and coffee available made the wait much more pleasant. Great service and quality work!

 8 years ago (27-07-2017)

the customer service was excellent!  my scheduled appointment took 2 hours longer then expected because of an unforeseen delay in the replacement of a windshield in a vehicle that was scheduled ahead of mine, but the way the manager handled the situation was great.  the cost of a replacement windshield was almost at least 100 dollars cheaper then I could find anywhere else.  the ease of online scheduling, mobile service, and the level of technology use by the shop made the experience swift, easy, and painless.  I would recommend a safelite shop to anyone.

 8 years ago (25-03-2017)

Safelite, I'm ticked.

Below is a copy of an email YOU, Safelite, sent me. It verifies an appointment you scheduled with me at your Kennewick facility, to have my windshield replaced. As can be seen in the email, the appointment was scheduled for 3:30 P.M. today (August 7, 2017).

To get to the appointment, I drove an hour and a half in a truck with a non-working air conditioner. The temperatures reached 104 degrees.

Per your clock on your Kennewick facility wall, I arrived on time.

Putting it all together, I drove a total of three hours, in three digit weather, wasting fuel, for OUR appointment.

The attached copy of the email confirmation makes clear we had an August 7, 2017, appointment. Too, it is clear that appointment was made well after the one which consumed your agent's focus, but which was cancelled two weeks earlier [and which one of your agents took upon herself to create, without my permission, during another, unrelated repair and an inquiry about this repair].

And here I sit, without a damned window and after a long, miserable day [and waste of gas].

P.S. I was working a house refurb and this appointment set it back a day.

 7 years ago (08-08-2017)

Called them heard good things. Until I got a voice recording not a human. Nope. Bye. I'll spend more money to get crappier windshield somewhere else. Especially if a human being answers. Poor service.

 8 years ago (31-03-2017)

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