FrontRunners

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Address: 8625 Santa Monica Blvd, West Hollywood, CA 90069, USA

Phone: (310) 360-0067

Website

State: California

City: West Hollywood

Zip Code: 90069

Opening Hours

Monday: Closed
Tuesday: Closed
Wednesday: 11:00 AM – 6:00 PM
Thursday: 11:00 AM – 6:00 PM
Friday: 11:00 AM – 6:00 PM
Saturday: 11:00 AM – 6:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info

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Reviews

Always helpful but pricey

 7 years ago (20-11-2017)

I was there 11/9/16.  Both Tehani and Richard very extremely helpful and forthright.  I needed some insoles for plantar fasciitis.  I purchased a couple of pair.  Unfortunately,  the insoles didn't work out and they were very courteous and empathetic for them not working out for me. They even suggested a brand they no longer carried that I purchase from the competition.  They didn't have to do it.  They were very professional and thoughtful.

As a result , when I need a pair athletic shoes this where I'm going.  Wonderful service!

 8 years ago (26-11-2016)

Awesome customer service. These guys really know their stuff. Choosing running shoes in this place is awesome thanks to their knowledge and help. 

 8 years ago (13-09-2016)

I just left Front Runners in West Hollywood.  I had a dreadful experience.  I live in West Hollywood and try to shop locally.  When I was walking into to the store two men were standing out side the store, I asked if they worked there they said yes.  Bryan the Assistant Manger was one of the men.  The store was empty.  So, I asked if they knew about running shoes.  Non succulently the reply was , "yeah"...Not a way to great a potential customer with orthotics in her hand prepared to BUY a pair of shoes.  Then I was concerned about where I parked.  There was no parking on the street so I parked behind the store where a sign was posted "Front Runners".  The lot was empty as it was 4:45pm.  I asked Bryan if that was OK.  he said NO only Corporate park there.

The out come of my experience at Front Runners in West Hollywood?....Horrible.
Will I shop there again...NO
 Good Customer Service...NO
 Bryan as a Assistant Manager or employee for that matter...NO

years ago (25-07-2014)

Super happy with my Brooks! And the foot map is awesome!

 10 years ago (14-08-2015)

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