Furniture Mart

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Address: 9921 I-10 Service Rd, New Orleans, LA 70127, USA

Phone: (504) 242-6278

Website

State: Louisiana

City: New Orleans

Zip Code: 70127

Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 12:00 – 5:00 PM

Update Info

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Reviews

My go to place for furniture in New Orleans. They have a great selection at reasonable prices. The staff is friendly and helpful.

 7 years ago (20-05-2018)

Everything in the store looks cheap. Half of the inventory is used and the prices make no sense at all. The people who work there clearly rather be anywhere else in the world besides the store. The parking makes no sense. It's almost as if they don't want your business. Trust me when I say that you can do much better.

 7 years ago (26-01-2018)

Went in on February 19th to purchase a bedroom set for my daughter. During transaction, i was informed that only the bed was in stock and would be delivered the following Tuesday. The remaining pieces would be in stock within 2 weeks and shipped the following day. When the bed was delivered, pieces were missing. I had to call and complain. I received a store credit. The workers came back 2 days later with necessary pieces. However, the post were damaged and could not be assembled. I had to call and complain AGAIN. I also received another credit. We had to wait 2 more days for them to finally put the bed together. Fast forward to yesterday. I called to inquire about the remaining pieces. The CSR said the furniture is in and that the delivery dept. would contact me to set up a time before the end of business day. At 5:30 i realized no one contacted me so i reached out to them. The young lady answering the phone said i can't have my things delivered until the end of the month because "it's tax time" and they're backed up. I sais  although i been purchased my items weeks ago, i have to wait until its convenient for the workers? She said exactly. I've  already been inconvenienced with the bed situation, now this. My attempts to speak with the regional President and corporate manager have been unsuccessful because the workers refuse to supply valid contact information. Every time i call the number given, an answering machine picks up. I've left several messages but haven't received a call back. I googled the 800 number and was told they would contact the regional President(same lady I've called numerous times but have yet to receive a call back) and get back with me in a few. That was 4 hours ago.  I would've taken my business elsewhere had i knew it was going to be such a hassle purchasing and receiving furniture. VERY DISSATISFIED CUSTOMER.

 7 years ago (13-03-2018)

Ordered furniture when it was time for delivery only received half my order. No phone call as to what happened or when the rest of my order would be delivered. It took 2 months to receive my complete order.

 7 years ago (23-05-2018)

Rude management!!! Period. Furniture substandard, I was quoted different prices by two members of Management for exact same item in same visit.The general general atmosphere is shadey, strange.

 7 years ago (04-05-2018)

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