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Reviews, get directions and contact details for GameStop

GameStop

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GameStop is the world's largest video game retailer. With over 6,100 stores located throughout the United States and 17 countries, we are the retail destination for gamers around the world.

Address: 27512 W Lugonia AVE, STE B2-F, Redlands, CA 92374, USA
Phone: (909) 307-0727
State: California
Zip Code: 92374


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Reviews
Poor customer service. This store always seem to leave 1 person at the register while the others hide in the back. When we walked in, there were 2 people at the register with about 6 people in line, and we were at the end. When we were on deck next to pay, Lisa (Assistant Store Lead) decided it was a good time to leave the register with us still waiting in line, leaving Aaron alone while he was in the middle of a trade-in. We ended up waiting 10 minutes in line, until Lisa finally came out from hiding to offer to help us.... while we were now being helped by Aaron. Thank you Aaron for your great customer service; 5 stars for Aaron!
8 years ago (30-07-2017)
I adore this Gamestop. I've been coming even before I was caught up on the current systems just to buy gifts for friends and the service has ALWAYS been exceptional. The newest crew is a perfect example of the excellence this company should expect from their employees. John is able to handle any difficulties you might have and always has something funny or positive to say after a long day or when you're having difficulties with a product. Lisa seems to come from a gaming wizard realm and knows the technical details of anything you could possibly inquire about and isn't afraid to tell you the hard truth about any games pros and cons and help you find something more personally suitable to enjoy. Nina is my personal favorite (sorry John and Lisa) as she can always be found to be trying to give a great trade value and is the best to talk to if you ever have to call in over the phone. She doesn't know everything and isn't afraid to say so but will always find you the information you need with speed and diligence. I love how if you are new to some game or product she isn't hesitant to help you explore it until you've found what you need. Her positive attitude will forever be legend... In summary. GO TO THIS GAMESTOP!!!!!!!!!!!! 😄😝😎😋
8 years ago (05-06-2017)
The store is very clean. The staff is excellent. The prices are outrageous, so I buy my games on Amazon and choose same day delivery. Highly recommended if you have money
9 years ago (14-10-2016)
Pre Ordered an item .. but never received it .. was even told that my item never came in and wouldn't received it was then asked "Would you like to Pre order anything" I said sorry but since my last item I Pre-order never came in and I'm not getting it don't feel the need to pre order anything else... On the plus side the store is clean ...
9 years ago (03-11-2016)
Why do your transactions take forever!!!! There has to be a quicker way.
9 years ago (15-01-2017)
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