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Gaylord Cinema West

  1. Michigan
  2. Michigan Movie Theater

Reviews, get directions and contact details for Gaylord Cinema West

Address: 1775 W M 32, Gaylord, MI 49735, USA
Phone: (989) 731-9766
State: Michigan
City: Gaylord
Zip Code: 49735


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Reviews
It's the only option in the area, and I suspect that has something to do with it's problems. If you want to see a new feature, this place will do. The seats are comfortable enough. The price is less than what I'm accustomed to in larger cities, including for concessions. The atmosphere is clearly from the 90's. If they embraced their retro roots a bit more it might even be charming, but instead it's showing it's age and is rough around the edges. Projectors are digital, but just barely bright enough, especially noticeable in dark sequences. If you see a movie during winter, bring a blanket or two, because it felt like the cold dead of outer space during our recent Star Wars screening. Other details like having to close the theatre door are minor but add to your lackluster experience. This theatre in it's current state is unfortunately the perfect example of why many might prefer to wait and watch a movie from the comfort of home.
8 years ago (18-01-2018)
Prices are good, but not very neat and kind of run down look, also always nice when you take your kid to see a kids movie and a guy is getting a handy in the row behind you.
7 years ago (26-02-2018)
Nice facility, friendly staff, especially Sammi!! I really like that there's a place not too far away from home that has 6 screens. I forgot to mention that they recently upgraded all the theaters to digital. Now there's much better sound and higher quality picture on the screen.
8 years ago (31-10-2017)
Worst theater I have ever been to. I have been to this theater twice and both times were pretty bad. The first was probably several years ago. Twenty minutes before the end of the movie, the reel started to melt and we were unable to finish watching the movie. We were given a refund but that's all. Not even an apology. Totally ruined my evening. The next visit was about two months ago. Date night with my husband. We don't get many because it's expensive to get a sitter. Half way thru the movie it just stops. We all just sit there for about 10 minutes thinking someone is fixing it. Finally my husband goes to the lobby to see what was happening with the movie. Nobody had any idea. No one even knew it stopped. Another 10 minutes later, an employee comes in and says it's going to take about 15 more minutes because they have to reboot the projector. 20 more minutes pass and we decide to just leave. We asked for a refund and the guy working had no idea what he was doing. It took him 10 minutes to get the register open. Again, we did not even receive an apology. Terrible experiences.
8 years ago (14-12-2017)
Everything is priced pretty well. The staff is kind. The showrooms are always clean.
7 years ago (30-01-2018)
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