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Gene Juarez Salon & Spa

  1. South Tacoma
  2. Elk Plain Spa

Reviews, get directions and contact details for Gene Juarez Salon & Spa

About

Rich earth tones, premium fixtures, and a soothing ambiance are what distinguish our Tacoma Salon & Spa, providing our visitors with a welcome indulgence.

Story

Gene Juarez offers salon & spa services designed to enhance your beauty and well-being. Your experience is our highest mission and we strive to go above and beyond your expectations at every visit - and every service is guaranteed to exceed your expectations.

Address: 4502 S Steele St #1139, Tacoma, WA 98409, USA
Phone: (253) 472-9999
State: Washington
Zip Code: 98409


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Reviews
Originally, I want to give no stars because the first stylist messed my hair up so bad I had to wear a hat for two days until the complimentary service to fix the first one was complete. I overall did not want to go back to the salon but then I would have had to pay another 200$ elsewhere and this was their mistake so I allowed them to fix it, not the same stylist of course. If you are getting color please ask for a senior stylist the FIRST TIME. Thank you Addrienne for fixing my hair.! I will only see YOU at this salon or I will never walk through those doors again.!
7 years ago (22-08-2017)
I said my hair felt flat. So the stylist cut 2 levels of hair all the way around my head. Like a jagged bob and a below the shoulder cut all on one head! The top level is very short, so it will take on a full mushroom look, while the longer, and now very thin bottom layer, is perfectly straight. The stylist I went to to try and fix it said it looked like thinning shears were used on the upper level and that's why that half of my hair looks dry and frizzy. It seriously looks like I let a preschooler hack the crap out of my hair. I really regret this haircut. This is going to take a loooong time to grow out.
8 years ago (26-02-2017)
I had a color and cut done, with tips paid about $300, the whole experience was bad, passed off from one stylist to another and still came out very unsatisfied. Customer service was horrible. I will take my hard earned money else where. Definately over rated, and over priced.
8 years ago (11-03-2017)
Very professional treatment. I was booked for a cut and perm(long hair to short cut). Found out initially that my appointment was made "backward," I.e. should have had the perm booked first, before the cut, but this was quickly fixed. Dianne did a fabulous Iso perm, and Drew did the cut (to the curl). Beautiful! Will definitely come back.
8 years ago (03-12-2016)
The worst experience!!!!! A friend. Poked an appointment for the both of us. When we got there they advised us that only ONE appointment was in the books. She asked if she could split her facial (since it was an hour) to 30 mnTs to give me the 30 mnTs and they said no. The lady told me I could come back at 4pm! Mind you it's 9am. Ask Rudley told my friend that she needed to hurry up (and stop talking) or she would miss the beginnings of her facial experience. We both left. They lost three customers as I told another friend of mine to never go there. The rudest customer service ever!!!
8 years ago (04-02-2017)
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