General RV Center

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Welcome To The General RV Center North Canton, Ohio Official Fan Page! Stay tuned for RV deals, community events & the latest happenings at General RV!

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We are the nation’s largest family-owned RV dealer, with 12 full-service dealerships in 6 states. General RV has been family-owned since 1962, and our business has always been built on treating our customers like family. Shop our inventory of more than 5,000 Motorhomes, Travel Trailers, Fifth Wheels, Toy Haulers, Pop-Ups, and B Vans nationwide. Visit www.generalrv.com for more information.

Address: 3063 Greensburg Rd, North Canton, OH 44720, USA

Phone: (330) 896-8977

Website

moc.vrlareneg@laicos

State: Ohio

Zip Code: 44720

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Reviews

Easy sale for them, we did not haggle price bought all their warranties and protections. Many service issues remain unresolved after 2 months. They have not contacted me since Aug. 31st on my warranty issues with any updates even after sending them and THOR  poor surveys. It took them 6 hours to replace a blind, caulk a vent, secure a panel and secure the radio in it's housing after it had fallen out, I was told this would take 3-4 hours. After 4 hours I showed up and it seems they had just started the repairs. I have a list of 11 new items in addition to the 4 items that remain from the first service appointment. It seems once the sale is complete they do not care. As I told them in an email the VIP lanyard and calendar give the false impression that you are a valuable customer. I also informed them that my next RV will not be purchased from them and I will be purchasing within the year. I would not recommend General RV due to the extremely poor service!

 8 years ago (16-10-2017)

THIS is the place to go for your RV needs. MUCH better than Camping World. They are just 2 more exits down I-77 and well worth the few minutes of extra driving. Staff is FAR better than that other place. I was in there just doing research for future purchases  and they happily spend a half hour with me answering my questions. Go HERE when you need an RV or items for your current RV.

 8 years ago (16-09-2017)

Great people to deal with. The salesperson, finance and paperwork person, parts person, and walk through person.  The walk through was fantastic, they explained everything in detail.  The parts department wanted to sell you what you need and didn't try to get you to buy unnecessary things you don't really need.  The whole experience was enjoyable.  I'd recommend General RV to anyone who is thinking of buying an RV of any kind.

 8 years ago (22-07-2017)

This was a great experience, from beginning to end. Angel took great care in helping us find the perfect fifth wheel, and patient with my husband's (and son's) many questions. Pam worked her magic and did an amazing job getting us financed. I'm blown away! Adam was awesome, making sure we had all our questions answered about how everything worked, and what we needed. And Dan was super helpful in helping us get delivery set up. And everyone else there was super friendly, and sweet to our son, who was full of questions. Haha! Thanks, y'all!!

 8 years ago (14-07-2017)

WOW!  What a difference from the place 10 miles North.  The camper store north of them was not ready for us and not ready to deal with a couple with good credit and money to put down.  The General was ready.  I can't say enough good about our sales experience with Justin.  He called twice to confirm our arrival and what we wanted to look at.  When we got there after leaving CW, he had all the campers we wanted to see open and ready.  We decided on a barely used 2016 and he worked us a great deal.  We shook hands and put the money down, and scheduled to pick it up 4 days later.  

Now for the bad and the reason I did not give it a 5. The pick up process was not as good.  They give you a VIP tag and make you feel special.  We needed to have an electric brake installed and I think they waited to get that started.  We did the walk through of our camper and that went well and they had it nice and clean. They fixed a few minor things we asked for. But then we were sent to camping store to look around for the second time. It's a small store.     We waited and waited and waited for the electric brake.  They finally came out and said it will be about 30more minutes.  1 hour later they came out and said the guy was on his way back with the needed parts.  During this time we are starving.  The coffee pot was empty and no popcorn.  It was a long process and the service was lacking.

Pam in finance was also great!!

 8 years ago (21-04-2017)

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