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Reviews, get directions and contact details for Genesis Health Clubs - Ward Parkway

Address: 8600 Ward Pkwy #7, Kansas City, MO 64114, USA
Phone: (816) 490-4223
State: Missouri
City: Kansas City
Zip Code: 64114


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
I love the classes and the instructors! They motivate me to keep coming back. The renovations are all great! The facility is so nice and the towel service is great too. You can’t forget the shake bar. It’s a little pricey but so convenient
7 years ago (01-03-2018)
I shouldn't be paying full price and a full on sign-up fee to deal with limited hours and construction and outright closures. The equipment for the last month I've been a member is...used...as the best way to put it. I'm looking forward to the new stuff and have seen the renderings, so hopefully that comes about quickly. The staff is nice. Not sure there are any actual trainers at this location, at least certified. Definitely haven't seen anyone on staff so far I trust to spot me. With all that said, the location is great for me and the hope is that all of the hassle and hour restrictions and closures and everything else like limited water, no towels, etc. is finally resolved as we enter the new year. It's unfortunate that my membership at my last gym expired before this location was done with the remodel, but I guess it's almost done so there's that. Staying positive.
8 years ago (21-12-2017)
Quality of member care has taken a sharp dive in recent weeks. I don’t know what changed but your morning crew isn’t making the expensive membership worth what it once was. Hardly ever any equipment towels available equating to nasty benches throughout the gym, regardless if the user wished to do their part to maintain proper gym etiquette which is rare to begin with. Half the showers are now flooding at your feet, resulting in a backup of god knows what pooling on your feet and skin. Not to mention the available hot water is extremely hit and miss most days. Also this is the third day in a row where the men’s dirty towel bin has been left overflowing with rags and towels, which is probably where the equipment towel stock issue stems from. My morning routine used to be the best start to my day, now it’s leaving me to go to work in a bad mood and dirty feet.
7 years ago (22-03-2018)
You can’t charge the prices you do and have the issues you do in your Kansas City area gyms. I am getting pretty fed up with genesis as a whole, but my frustration came after a visit to the ward parkway location on 2/3. I went for a swim tonight after work. The first thing I see is this massive counter where i guess I can order a smoothie among other things. Also sitting on the “check-in” portion of the desk was a sign, saying only one small towel and one large towel. I was handed, very nicely I might add, one flimsy towel. How I shower, swim and maybe go to the steam room with only one flimsy towel? I don’t i leave, which I did. I can not believe this is what is expected.
7 years ago (03-03-2018)
I love this gym. I’ve gone to this location for a long time and during the last days of 24 hour fitness being in charge it got kind of sketchy. However I’m very happy I stuck it out, Genesis totally turned it around. In the short time that Genesis has taken over they have made a lot of improvement and more are coming. The best so far are the outstanding locker rooms. Huge, clean and very modern, I love the keyless locks. The staff is very friendly and helpful. Also you can't beat this location, super easy to stop by Trader Joe's or Target right after my workouts.
7 years ago (04-01-2018)
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